Infosys is Hiring Various Process Executive (Chat Process) and Data Entry Executive Posts
Infosys Recruitment 2024 (Private Job Update) for Various chat process executive and data entry executive posts. All legible and interested candidates can apply on or before (10-06-2024). Further information about the Infosys recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Infosys Recruitment 2024 -
For
chat process executive post, job location
for candidates will be Pune and for Data Entry executive, process executive posts, job
location for these posts will be Mysore and Bangalore.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Chat Process Executive
1. Chat Process Executive
2. Data Entry Executive
3. Process Executive.
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Responsibilities of Process Executive (Chat Process)/ Process Executive -
- Knowledge of resolving queries utilizing voice skill on any of VPN, drivers, driver installations, active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft Office tools
- Open to work in 24*7 and work from office environment
- Resolve client issues on calls/ chat/ mail.
- Good at analysis, to be able to conclude after the detailed analysis
- Detect any missing revenue/ unwanted cost and fix them
- Detect any data integrity and provide solution
- Determined to close any identified issues related to client/ customer's etc
- Good at presentation
- Good email etiquette
- Produce reports for any assigned projects and clearly mentioned about the achievements/ challenges and road blacks which will help the project manager to take action
- Articulate any issues/ queries to concerned team with clear requirement
- Rigorous follow up until the issue is closed or follow proper escalation metrics for any long pending issues and to monitor until closure.
Salary/Pay and Grade Pay - For process executive (chat process) posts, the payable salary will be Rs 23,300 and for data entry executive post, the payable salary will be Rs 29,160 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Process Executive/ Chat Process Executive - {a graduate degree in any discipline}
- Data Entry Executive - {a graduate degree in any discipline with minimum one year of experience}
Knowledge and Skills Required -
- Good communication and analytical skills
- Operations
- Proposal Management
- Proficient in navigating through various apps in computer
- Manageable analytical skills
- Excel Knowledge
- Good time management, ensuring all contacts with customers add value
- Being proactive
- Proficient in working Excel and MS access
- Good understanding of telecom domain knowledge
- Problem solving skills and quick thinking to resolve customer issues independently
- Should be comfortable working from office
- Ability to understand process knowledge quickly and efficiently.
Selection Method - For Infosys recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for chat process executive and process executive posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for chat process executive and process executive posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
&
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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