Teleperformance is Hiring for Customer Support (Voice & Chat), International Customer Service (Work From Home) Posts
Teleperformance Recruitment 2024 (Work From Home/Office, Private Job Update) for Various international customer service, customer support (voice and chat) and customer care executive posts. All legible and interested candidates can apply on or before (06-04-2024). Further information about the Teleperformance recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Teleperformance Recruitment 2024 -
For customer support role, candidates will be working from home, for customer care executive, the
job location for candidates will be Mohali and for international customer service post, the job location for candidates will be Jaipur.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Support (Voice and Chat)
1. Customer Support (Voice and Chat)
2. International Customer Service
3. Customer Care Executive
Responsibilities for Customer Support (Voice and Chat)/ International Customer Chat -
- Responsible for handling customer queries efficiently through web-chat, email and social media channels
- Providing timely and accurate responses to customer queries via voice, email and chat as well as maintaining accurate and up-to-date customer records
- Identify customer needs and assist them in effectively utilizing specific features
- Manage incoming calls
- Assist customers via chat or call
- Communicate with customers through live chat or call to answer questions.
- Responsible for providing exceptional customer service, ensuring customer satisfaction and resolving customer inquiries through effective communication
- Generating sales opportunities through effective customer engagement.
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Salary/Pay and Grade Pay - For customer customer service, customer care executive and international customer chat posts, the payable salary will be Rs 20,000 - 32,000 per month approximately. (Note - Salaries mentioned are based on data from Glass-door and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. The upper age limit for this vacancy is not mentioned by Teleperformance. Further information regarding age details is mentioned in the notification.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age Limit - For this recruitment, candidate age must be at least 18 years. The upper age limit for this vacancy is not mentioned by Teleperformance. Further information regarding age details is mentioned in the notification.
- Customer Care Executive/ Customer Support (Voice & Chat) - {12th pass or a graduate degree in any stream}
- International Customer Service - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Good Analytical skills
- Ability to do multi-task
- Ability to work well in and promote a team environment
- People management skills
- Good communication skills
- Customer service
- Good analytical skills
- Strong customer support, customer satisfaction and customer service skills
- Must be very good with data representation
- Good with MS Excel
- Time management
- Ability to influence, multitask, negotiate and pursuade customers to make a purchase based on their needs
Selection Method - For Teleperformance recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/ she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
&
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (06-04-2024). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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