Cognizant is Hiring Work From Home/Office for Mail/Chat Customer Support | Apply Online

Cognizant is Hiring for Mail/Chat Customer Support (Work From Home/ Office) Posts

Cognizant Recruitment 2024 (Work From Home/ Office - Hybrid, Private Job Update) for Various mail/chat customer support posts. All legible and interested candidates can apply on or before (27-04-2024). Further information about the Cognizant recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

Job Location for Cognizant Recruitment 2024

For mail/chat customer support post, the job location for candidates will be Work From Home and Office as well as It has a hybrid work style and office location will be Hyderabad.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Mail/Chat Customer Support.

Responsibilities for Mail/Chat Customer Support
  • Provides project updates
  • Create, collate periodic reports for client report meetings
  • Ensures data integrity of data presented to client
  • Ensures process deliverables are met
  • Monitor and review first level processing
  • Process complex transactions
  • Handle first level escalations from client
  • Identify and assess service improvements opportunities
  • Contribute to process improvement initiatives
  • Identify and report process changes
  • Update process documentation user manuals as appropriate for the process
  • Mentor, coaches and grooms team members to grow
  • Drives team learning and innovation index goals
  • Ensures accurate tracking and collating of quality and KPI metric data.
To know more about responsibilities, visit the detailed notification.
Salary/Pay and Grade Pay -  For mail/chat customer support post, the payable salary will be Rs 27,500 per month approximately. (Note - Salaries mentioned are based on data from Glass-door etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.

Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Chat/Mail Customer Support - {a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
Knowledge and Skills Required
  • Email Marketing Tech
  • Social Media Marketing
  • Online/ Digital Marketing.
  • Able to process claims
  • Able to respond data requests
  • Good verbal and written communication skills
  • Strong familiarity with Google product's
  • Problem Solver and Flexible to work.
Selection Method - For Cognizant recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview.

Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment. 

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.

Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (27-04-2024). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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