Qatar Airways is Hiring for Cargo Operations Supervisor | Customer Agents | Apply Online

Qatar Airways is Hiring for Customer Service Agent and Cargo Operations Supervisor Posts

Qatar Airways is hiring (Private Job Update) for Various Customer Service Agent and Cargo Operations Supervisor posts. All legible and interested candidates can apply on or before (23-11-2023). Further information about the Qatar Airways recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

Qatar Airways is Hiring

Job Location for Qatar Airways Recruitment 2023

The job location for customer services agent post will be Ahmedabad and job location for cargo operations supervisor post will be Mumbai.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Services Agent
2. Cargo Operations Supervisor.
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Salary/Pay and Grade Pay -  For Customer Services Agent and Cargo Operations Supervisor posts, the payable salary will be Rs 45,000 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of Customer Services Agent
  • Professional training based on Amadeus system, Qatar Airways products and policies with coaching period provided by our subject matter experts
  • A fast-paced, dynamic and engaging work environment
  • Respond to customer queries over the telephone, email, fax, web chat and social media
  • Maintain and generate reports as required
  • Sell, up sell and cross-sell Qatar Airways products and services to the customer
  • Complete fraud prevention checks.
Responsibilities of Cargo Operations Supervisor - 
  • Coordinate with ground handling agents on regular basis to ensure QR standards
  • Ensure all safety measures are taken by operations staff as well
  • Ensure all staff adheres to optimal use of capacity to maximize revenue whenever possible with on time performance for freighters
  • Handle customer requirement/ request professionally on daily basis
  • Assist staff and customers to resolve difficult issues
  • Reduce customer complaints
  • Coordinate with customers/ cargo claims supervisor at head office 
  • To generate high revenue to the company by efficient planning of flights, extra care in handling of order to avoid revenue loss, high quality of service to achieve customer satisfaction
To know more about responsibilities, visit the detailed notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Services Agent - {12th pass with one year of experience in customer service or a graduate degree in any discipline as a fresher}
  • Cargo Operations Officer - {12th pass with minimum four years of experience in relevant field}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
Knowledge/Skills and Additional Information Required -
  • Excellent written and spoken English
  • Interactive, customer service oriented with warm, cheerful and expressive personality
  • Customer focused and always drives customer satisfaction when responding to customer inquiries and calls
  • Flexible to work on shifts.
Selection Method - For Qatar Airways recruitment, the candidate will be selected on the basis of shortlisting, assessment test and telephonic or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for this customer services agent post. Fresher candidates and candidates with no experience can also apply for this recruitment.

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (23-11-2023). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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