Tech Mahindra is Hiring for Various Customer Service Representative and Business Analyst (Work From Home/Office) Posts
Tech Mahindra Recruitment 2023 (Private Job Update, Work From Home/Office - Hybrid) for Various customer service representative and business analyst posts. All legible and interested candidates can apply on or before (18-11-2023). Further information about the Tech Mahindra recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Tech Mahindra Recruitment 2023 -
For business analyst post, candidates will be working from home and office as well as it has a hybrid work style and office location for this post will be Visakhapatnam. For customer service representative post, the job location for candidates will be Hyderabad.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Service Representative
1. Customer Service Representative
2. Business Analyst.
Responsibilities for Customer Service Representative -
- Handling customer queries on Web Chat, Email and social media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team leader and operations team
- Actively participate in team meetings
- Communicate with customers via phone, email and chat
- Provide Knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data Entry in various platforms.
- Creating a detailed business analysis, outlining problems, opportunities and solutions for a business
- Budgeting and Forecasting
- Planning and Monitoring
- Variance Analysis
- Pricing and Reporting
- Defining business requirements and reporting them back to stakeholders.
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Salary/Pay and Grade Pay - For customer service representative post, the payable salary will be Rs 24,400 and for business analyst post, the payable salary will be Rs 30,500 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned by Tech Mahindra.
- Customer Service Representative - {12th Pass with minimum one year of experience or a graduate degree in any discipline as a fresher}
- Business Analyst - {a graduate degree in any discipline with minimum one year of experience}.
Knowledge and Skills Required -
- Excellent Phone etiquette
- Excellent verbal, written and interpersonal skills
- Ability to multi-task, organize and prioritize work
- Good typing skills
- Fluent in written and spoken English
- Able to work well under pressure.
Selection Method - For Tech Mahindra recruitment (Work From Home), the candidate will be selected on the basis of shortlisting and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for customer service representative post. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for customer service representative post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (18-11-2023). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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