Amazon is Hiring for Various Transportation Representative and Chat/Voice Support Associate (Work From Home) Posts
Amazon is looking (Private Job Update) for Various transportation representative and chat/voice support associate posts. All legible and interested candidates can apply on or before (17-04-2024). Further information about the Amazon recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Amazon Recruitment 2024 -
The job
location for candidates will be Work From Home.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Transportation Representative
1. Transportation Representative
2. Chat/Voice Support Associate (Seller).
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Salary/Pay and Grade Pay - For transportation representative post, the payable salary will be Rs 25,000 and for seller support associate (work from home) post, the payable salary will be Rs 28,300 - 35,000 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of Chat Support Associate - Seller (Work From Home) -
- Respond to seller queries via phone, chat and email
- Handle queries from sellers across the world in their time zone
- The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise
with other departments such as Customer Service, Merchant
Investigations, or Payments teams as required to resolve Seller's issues
and questions.
- Communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customer's/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Maintain or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
- Transportation Representative/ Seller Support Associate - {a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required -
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills - ability to clearly understand and state the issues customers present
- Work successfully in a team environment as well as independently
- Ability to use a desktop/ Laptop computer system
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Good typing skills
- Proficient in speaking Hindi and English language
- Ability to approach problems logically and rationally
- Action oriented and self disciplined
- Organized and detail-oriented.
Selection Method - For Amazon (Work From Home/ Office) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience
- No further work experience required for these posts. Fresher candidates and
candidates with no
experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (17-04-2024). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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