Cognizant is Hiring for Customer Service Specialist (Work From Home/Office - Hybrid) Posts
Cognizant Recruitment 2025 (Work From Home/Office - Hybrid, Private Job Update) for Various customer service specialist posts. All legible and interested candidates can apply on or before (16-09-2025). Further information about the Cognizant recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Cognizant Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Customer Service Specialist.
1. Customer Service Specialist.
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Job Location for Cognizant Recruitment 2025 -
For customer service specialist post, candidates will be working from home and
office as well as it has a hybrid work style and office location for
candidates will be Pune.
Number of Vacancies -
There are various number of vacancies.
Responsibilities of Customer Service Specialist -
- Provide outstanding customer service by addressing inquiries and resolving issues promptly to ensure customer satisfaction
- Utilize basic workforce management skills to optimize service delivery and maintain efficient operations
- Collaborate with team members to identify and implement process improvements that enhance customer experience
- Monitor customer interactions to ensure compliance with company policies and procedures
- Maintain accurate records of customer interactions and transactions for future reference
- Assist in the development and implementation of customer service policies and procedures
- Support the team in achieving service level agreements and performance targets
- Contribute to a positive team environment by sharing insights and best practices
- Engage with customers in a professional manner demonstrating empathy and understanding
- Ensure all customer interactions are handled with the highest level of professionalism and confidentiality.
Salary/Pay and Grade Pay - For customer service specialist post, the payable salary will be Rs 40,300 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Customer Service Specialist - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Show ability to work independently in a remote environment
- Show creativity in developing engaging content
- Strong technical skills in MS Excel
- Strong customer service skills
- Able to respond data requests
- Show attention to detail in maintaining accurate records and documentation
- Good verbal and written communication skills
- Strong familiarity with Google product's
- Problem Solver and Flexible to work.
Selection Method - For Cognizant recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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