Citi Bank is Hiring for Various Processing Officer (Chat Operations) and Project Manager (Work From Home/ Office) Posts
Citi Bank Recruitment 2023 (Private Job Update) for Various processing officer and project manager (work from home/ office) posts. All legible and interested candidates can apply on or before (20-09-2023). Further information about the Citi Bank recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for Citi Bank Recruitment 2023 -
For processing officer (chat operations) post, the job location for candidates will be Pune and for project manager post, the candidates will be working from home and office as well. The project manager post has hybrid work style and office location for this post will be also Pune.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Processing Officer (Chat Operations)
1. Processing Officer (Chat Operations)
2. Project Manager.
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Salary/Pay and Grade Pay - For project manager (work from home/ office) post, the payable salary will be Rs 41,500 and for processing officer post, the payable salary will be Rs 33,600 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of Project Manager (Work From Home/ Office) -
- Coordinates activities of the project team, identifies necessary resources and develops schedules to meet completion deadlines
- Verifies project team adherence to control and risk implementations as well as standards and process changes
- Determines scope and impact of project risks and issues; raises and resolves issues
- Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations
- Directly impacts the IT project leadership area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning
- Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
- Utilizes chat platform to respond to service inquiries from customers and provide a comprehensive resolution to the complaints/ queries
- Follow up on all customer requests via chat and email
- Maintains detailed knowledge of product and service offerings to customers
- Analyzes risk areas and identify solutions to meet customer needs
- Ensuring information security for sensitive data
- Helps to teach our customer how to self-service through our internet website
- Liaising with various departments and also do account level system maintenance's while resolving customer queries
To know more about responsibilities, visit the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
- Processing Officer (Chat Operations)/ Project Manager - {a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required -
- Excellent attention to detail
- Good communication skills, both written and verbal
- Consistency in delivering sales
- Fluent in English
- Passion towards sales
- Team player with a positive attitude
- Highly motivated and self driven
- Result oriented
- Customer Orientated
- Analytical thinking.
Selection Method - For Citi Bank recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual or field interview.
If a candidate is shortlisted according to their desired qualification,
he/ she will be intimated via registered mobile number or email id.
Work Experience
- No further work experience required for processing officer post. Fresher
candidates and candidates with no experience can also apply for this recruitment. For project manager post, candidates must have minimum five years of experience in IT project leadership role.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (20-09-2023). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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