Amazon is Hiring for Various Customer Service Associate and Transportation Representative (Work From Home) Posts
Amazon is looking (Private Job Update) for Various customer service associate and transportation representative posts. All legible and interested candidates can apply on or before (30-08-2023). Further information about the Amazon recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Amazon Customer Service Associate
1. Amazon Customer Service Associate
2. Transportation Representative.
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Salary/Pay and Grade Pay - For Amazon Customer Service Associate post, the payable salary will be Rs 23,700 and for transportation representative post, the payable salary will be Rs 35,000 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of Amazon Customer Service Associate -
- Demonstrates undertaking of internet, amazon website and competitor websites
- Demonstrates and ability to successfully navigate websites
- Demonstrates a proficient knowledge of email applications
- Demonstrates an ability to learn in various media
- Ability to successfully adapt to changes in the work environment
- Demonstrate interpersonal skills with a diverse customer base
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Demonstrates conflict resolution, negotiation and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating with necessary
- Ability to work overtime as required by business
- Prevent issues, solve queries and delight our customers
- Contact customers by answering their requests through phone, chat, email etc
- Use variety of tools to navigate, research and review solutions and communicate effectively with customers.
- Communication with external and internal customers
- Ability to pull data from numerous databases and to perform ad hoc reporting and analysis as needed
- Develop and understand performance metrics to assist with driving business results
- Handling hotline contacts from store partners and resolving the issues
- Tracking escalations through tickets
- Follow up with store partners/ stakeholders on various issues and their resolution
- Working with various time constraints to meet critical business needs while measuring and identifying activities performed.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
- Amazon Customer Service Associate - {12th pass or a graduate degree in any discipline}
- Transportation Representative - {a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required -
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills - ability to clearly understand and state the issues customers present
- Ability to concentrate - follow customers issues without distraction to resolution
- Good composition skills - ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
- Ability to use a desktop/ Laptop computer system
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Good typing skills
- Proficient in speaking Hindi and English language
- Ability to approach problems logically and rationally
- Action oriented and self disciplined
- Organized and detail-oriented.
Selection Method - For Amazon (Work From Home/ Office) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience
- No further work experience required for Amazon customer service associate post. Fresher candidates and
candidates with no
experience can also apply for this recruitment. For Transportation representative post, candidates must have minimum ten months of work experience.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (30-08-2023). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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