American Express is Hiring Work From Home for Customer Care | Executives | Apply Online


American Express is Hiring for Various Operations Executive and  Customer Care (Work From Home/Office - Hybrid) Posts

American Express Recruitment 2023 (Work From Home, Private Job Update) for Various operations executive and customer care posts. All legible and interested candidates can apply on or before (23-08-2023). Further information about the American Express recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

 American Express is Hiring

Job Location for American Express Recruitment 2023

The candidates can work from home and work from office as well. It has hybrid work style. For work from office, the job location will be Gurgaon.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Operations Support Executive
2. Customer Care

Responsibilities for Operations Executive
  • Interacting with internal and external clients 
  • Work on daily inventory towards cases related to merchant services as well as management of mailbox to ensure all requests are actioned in a timely manner
  • Creation of case on the relevant tools, maintenance of trackers and files for the team
  • Keep a close eye on gaps and recommend solutions to plug them
  • Manage high volumes of work accurately and efficiently while working under stringent timelines
  • Carry out due diligence activities to ensure all dues are released to the clients
  • Ensure adherence to and compliance with organization policies and audit controls
  • Build an excellent rapport with the team and other business groups to ensure smooth day to day operations.
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Salary/Pay and Grade Pay -  For operations support executive post, the payable salary will be Rs 41,600 and for customer care post, the payable salary will be Rs 31,200 per month approximately. Further information about salary details is mentioned in the notification.

Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Operations Executive/ Customer Care - {a graduate degree in any stream}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
Knowledge and Skills Required
  • Excellent oral and written communication skills
  • Strong interpersonal and coordination skills
  • Strong and committed customer focus and consistent demonstration of service excellence 
  • Ability to take independent decision and meet stringent deadlines
  • Good computer skills
  • Good command over MS Excel, Access and Power Point 
  • Strong focus on results
  • Should have knowledge of commercial side business
  • Exceptional listening and relationship building skills.
Selection Method - For American Express (Work From Home/Office) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for operations executive post. Fresher candidates and candidates with no experience can also apply for this recruitment. For customer care post, minimum one year of experience needed in voice process.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below. 
Click Here to Apply Online for Customer Care Post
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (23-08-2023). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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