Kyndryl is Hiring Various Customer Service Representative (Work From Home) Posts
Kyndryl Recruitment 2023 (Private Job Update) for Various customer service representative (work from home) posts. All legible and interested candidates can apply on or before (18-08-2023). Further information about the Kyndryl recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for Kyndryl Recruitment 2023 -
The candidates will work from home and if candidates opted for work from office, then location will be Gurgaon.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Service Representative.
1. Customer Service Representative.
Job Role of Customer Service Representative
- Your
role is to provide technical support assistance to clients on a
supported products and infrastructure. Following a standard call flow
and problem handling processes, the receive and record incident related
information, and using a variety of tools, techniques and procedures,
select appropriate actions to resolve problems and communicates the
solution or action plan to the client.
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Salary/Pay and Grade Pay - For customer service representative (work from home) post, the payable salary will be Rs 22,500 - 54,600 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of Customer Service Representative (Work From Home) -
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible
- Demonstrable ability to handle various tasks pr projects with changing priorities
- Ability to identify basic hardware parts and aware of basic hardware concepts
- Find opportunity and implement process improvements
- Ability to empathize and work with customers in real-time to resolve issues
- Hands on expertise to assemble a complete and accurate problem/ symptom description of reported issues.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
- Customer Service Representative (Work From Home) - {a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required -
- Knowledge of Windows, Mac or Linux operating systems
- Support help-desk knowledge
- Troubleshooting and problem solving skills
- Customer Support Knowledge
- Active listener with flexibility to modify approach and adapt to customer needs.
Selection Method - For Kyndryl recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual or field interview.
If a candidate is shortlisted according to their desired qualification,
he/ she will be intimated via registered mobile number or email id.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (18-08-2023). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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