IBM is Hiring for Helpdesk Team Lead | Work From Office | Apply Online

IBM is Hiring for Various Helpdesk Team Lead Posts

IBM Recruitment 2023 (Private Job Update) for Various helpdesk team lead posts. All legible and interested candidates can apply on or before (20-08-2023). Further information about the IBM recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

IBM is Hiring

Job Location for IBM Recruitment 2023

The job location for candidates will be Noida.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Helpdesk Team Lead.

  • Maintaining and troubleshooting the user laptop and desktop issues running on Windows/ Linux/ MAC OS etc
  • Monitoring of the MPLS and internet leased lines and immediately escalate/ report issues to the respective vendor for resolution
  • Daily meeting scheduling report, vendor management, end-user support using VC systems
  • Solving the software related problems using desktop access rule if required 
  • Configuring mail, internet on Mobile devices and related troubleshooting
  • Daily operating system alert and handling and response
  • Manage user calls through ticketing tool
  • Cable patch and troubleshooting for user connectivity issues
  • Perform daily check for physical alerts and alarms and ensure they are reported and incident logged with proper severity for resolution.
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Salary/Pay and Grade Pay -  For Helpdesk Team Lead post, the payable salary will be Rs 29,160 per month approximately. Further information about salary details is mentioned in the notification.

Age Limit - For this recruitment, candidate age must be at 18 years plus. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Helpdesk Team Lead - {a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
Knowledge and Skills Required
  • Proven verbal and written communication skills
  • Proven conversational skills
  • Should be able to troubleshoot and resolve technical issues related to end-user infrastructure
  • Providing on-site technical support
  • Should support desktop/ laptop hardware and its network, internet troubleshoot issues
  • Should be able to operate and schedule meetings in VC setup and troubleshoot basic issues
  • Proven interpersonal skills.
Selection Method - For IBM recruitment, the candidate will be selected on the basis of shortlisting and virtual interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - Candidates must have minimum two years of experience in providing on-site technical support. 

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below. 
Click Here to Apply Online
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (20-08-2023). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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