Teleperformance is Hiring for Digital Relationship Executives and Operations Team Leader (Work From Home)
Teleperformance Recruitment 2023 (Private Job Update) for Various digital relationship executive and operations team leader (work from home) posts. All legible and interested candidates can apply on or before (07-08-2023). Further information about the Teleperformance recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Teleperformance (Work From Home) Recruitment 2023 -
The
job location for digital relationship executive will be Ahmedabad, Bangalore, Gurgaon,
Hyderabad, Kolkata, Mumbai, Noida if they opted for field job. The
candidates can work form home also if they opted for remote job and for operations team leader post, the job location will be Mohali.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Digital Relationship Executive
1. Digital Relationship Executive
2. Operations Team Leader.
Responsibilities for Digital Relationship Executives -
- Relationship Management - To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
- Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
- Customer Service and Sales - Up selling, cross-selling, providing regular market information and updates to the customers.
- Extremely efficient servicing of requests to create a superior customer experience.
- Act as the single point of contact for customer’s banking requirements.
- Responsible for a team of associates
- Resolve agent and customer issues
- Be directly responsible for the overall performance of team members
- Conduct performance reviews and team meetings
- Conduct monitoring and coaching sessions
- Coordinate with training and quality assurance to identify systematic quality improvement opportunities
- Competent in all process and technical skills required at Agent level thorough understanding of metrics requirements and targets
- Ensuring customer is advised appropriately, regulations and disclaimers are given as per the process guidelines.
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Salary/Pay and Grade Pay - For digital relationship executive (Work From Home) and operations team leader post, the payable salary will be Rs 18,000 - 30,000 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. The upper age limit for this vacancy is not mentioned by Teleperformance. Further information regarding age details is mentioned in the notification.
- Digital Relationship Executive - {12th pass or a graduate degree in any discipline}
- Operations Team Leader - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Customer Centricity - The mindset of "highest value for the customer" always willingness to help, demonstrate ownership, and attention to details
- Communication Proficiency - Ability to convey message effectively: Comprehension, active listening, rate & clarity of speech, conversational ability
- Ability to understand the customer problem and provide solution or information as per company policies and process
- Ability to compose grammatically correct, concise, and accurate paragraphs
- Good understanding of etiquette for written communication
- Basic Knowledge of computer is a must
- English Language Capabilities (Written and Verbal).
Selection Method - For Teleperformance recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/ she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (07-08-2023). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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