Thursday, 16 June 2022

OYO is Hiring for Online Reputation Management ORM Associates | Apply Online

OYO is Hiring for Online Reputation Management ORM Associate Posts


OYO Recruitment 2022 (Private Job Update) for Various online reputation management ORM associate posts. All legible and interested candidates can apply on or before (30-06-2022). Further information about the OYO recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

OYO is Hiring
 

Job Location for OYO Recruitment 2022

The job location for candidates will be Gurugram.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1.
Online Reputation Management ORM Associate.

Job Role of ORM Associate - The ORM Associate role is to make calls to customers to learn about and address their needs, complaints or other issues with product or services.
 
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Salary/Pay and Grade Pay -  For ORM associate post, the payable salary will be Rs 21,000 - 40,000 per month approximately. Further information about salary details is mentioned in the notification.
 
Responsibilities of ORM Associate
  • Responding efficiently and accurately to callers, explaining possible solutions and ensuring that customers feel supported and valued
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry customers as needed
  • Building lasting relationships with customers and other team members based on trust and reliability
  • Utilizing software, databases, scripts, and tools appropriately
  • Understanding and striving to meet or exceed metrics while providing excellent consistent customer service experience
  • Making sales or recommendations for products or services that may better suit client needs
  • Taking part in training and other learning opportunities to expand knowledge of the company and position
  • Adhering to all company procedures and policies.
 
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Online Reputation Management ORM Associate - {a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
 
Knowledge/Skills and Additional Information Required -
  • Exceptional customer service, active listening, verbal and written communication skills, professional phone voice
  • Understanding of company products, services and policies
  • Proficiency with computers, especially with CRM software and strong typing skills
  • Ability to ask prying questions and diffuse tense situations
  • Strong time management and decision making skills
  • Adaptability and accountability.
 
Selection Method - For OYO recruitment, the candidate will be selected on the basis of shortlisting and virtual or field interview. If a candidate is shortlisted according to their desired qualification, he/ she will be intimated via registered mobile number or email id.

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (30-06-2022). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.


Best of Luck

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