Saturday, 11 June 2022

Tech Mahindra Recruitment 2022 for Customer Service Associates | Apply Online

Tech Mahindra is Hiring for Various Customer Service Associate Posts


Tech Mahindra Recruitment 2022 (Private Job Update) for Various customer service associate posts. All legible and interested candidates can apply on or before (25-06-2022). Further information about the Tech Mahindra recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

Tech Mahindra Recruitment 2022


Job Location for Tech Mahindra Recruitment 2022

The job location for candidates will be Gujarat (Gandhinagar).
 
Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Service Associate.

Job Role of Customer Service Associate - Customer Service Associate role is to handle live contacts of customers and provide appropriate solution to their queries.

Responsibilities
  • Handle phone calls with customer queries and provide resolution to end users
  • Escalates priority issues per client specifications to the immediate lead as applicable
  • Provide inputs on process changes and best practices
  • Stay updated with new updates, process changes and updates
  • Maintain exemplary attendance and punctuality
  • Provide exemplary customer satisfaction
  • Meet quality standards on all handled contacts
  • Complete 9 hours of staffed time on all rostered days
  • Handle contacts while maintaining KPI targets as per agreed limits.
 
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Salary/Pay and Grade Pay -  For customer service associate post, the payable salary will be Rs 20,800 - 33,300 per month approximately. Further information about salary details is mentioned in the notification.

Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned by Tech Mahindra.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Service Associate - {a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
 
Knowledge and Skills Required
  • Excellent Customer Service Skills
  • Excellent verbal communication skills in Hindi
  • Should be able to read, comprehend and write English
  • Typing skills of 25 words per minute and 85% accuracy
  • Passionate towards serving the customer and displays high levels of customer obsession
  • Open to work in rotational and night shifts
  • Should be able to speak basic Hindi and English.
 
Selection Method - For Tech Mahindra recruitment, the candidate will be selected on the basis of shortlisting and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id for further interview process.

Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment. 

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below. 
Click Here to Apply Online
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (25-06-2022). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.


Best of Luck

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