Lenskart is Hiring for Customer Service Executives (Work From Home)
Lenskart Recruitment 2022 (Private Job Update) for Various customer service executive - email (work from home) posts. All legible and interested candidates can apply on or before (30-06-2022). Further information about the Lenskart recruitment vacancies, salary details, application fee, selection process, educational qualifications, selection process, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for Lenskart Recruitment 2022 -
The candidates will work form home but if candidate opted fro work from office, then job location will be Delhi or Gurgaon.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Service Executive (Email).
1. Customer Service Executive (Email).
Job Role of Customer Service Executive
- Customer Service Executives that will be the liaison between our company
and its current and potential customers. The successful candidate will
be able to accept ownership for effectively solving customer issues,
complaints, and inquiries; keeping customer satisfaction at the core of
every decision and behavior.
Responsibilities -
Responsibilities -
- Greeting all the customers and guiding them about Lenskart as a brand and its products.
- Build sustainable relationships and engage customers by taking the extra mile
- Being dedicated to customer satisfaction and resolving any concerns that the customer has
- Identify customers' needs, clarify information, research every issue, and provide solutions and/ or alternatives.
- Connect with the customers through E-Mail platform to provide the best possible resolution.
- Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions
- Take a customer focused approach to handle complaints and escalations
- Achieving the assigned target for NPS and meeting personal and team qualitative and quantitative targets and following all SOP's
- Coordination with customers for any queries faced by them and solving the same
- Keep records of all conversations in our call center database in a comprehensible way.
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Salary/Pay and Grade Pay - For customer service executive - email (Work From Home) post, the payable salary will be Rs 23,300 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. The upper age limit for this vacancy is not mentioned by Lenskart.
- Customer Service Executive (Email) - {a graduate degree in any discipline or a postgraduate degree in any discipline}.
Knowledge and Skills Required -
- Should be comfortable to travel/relocate to Gurgaon and Delhi only if a candidate opted for a field job.
- Must have good communication skills
- Open for rotational shifts - (DAY ONLY)
- Work form Office/ Home
- Only female candidates can apply.
Selection Method - For Lenskart recruitment, the candidate will be selected on the basis of shortlisting and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (30-06-2022). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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