Indigo Airlines is Hiring for Work From Home/Office for Chat Process | Cargo Officers | Apply Online

Indigo Airlines Recruitment 2024 for Cargo Operations Officer and Chat Process Posts

Indigo Airlines Recruitment 2024 (Work From Home/Office Private Job Update) for Various cargo operations officer and chat process posts. All legible and interested candidates can apply on or before (18-01-2024). Further information about the Indigo Airlines recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

Indigo Airlines Recruitment 2022

Job Location for Indigo Airlines Recruitment 2024

For cargo operations officer post, the job location for candidates will be across India and for chat process post, the candidates will be working from home.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Cargo Operations Officer
2. Chat Process.

Responsibilities of Cargo Operations Officer
  • Cargo shipment handling
  • Conduct cargo operations in accordance with applicable regulations and standards
  • Ensure cargo is properly manifested as per sales planning
  • Ensure cargo is dispatched from warehouse properly with all relevant documents
  • Ensure proper documentation and reports are generated 
  • Ensure cargo is properly loaded/ un-loaded from aircraft's
  • Ensure proper messages are forwarded to various destinations of location of cargo and documents etc
  • Ensure all relevant daily maintenance function of equipment's is carried out
  • Ensure that cargo agents issue correct airway bills
  • Supervise functions performed by the ground handling staff on the ramp
  • Ensure that all safety/ security and SOP's with regard to cargo operations are taken care of
  • Be aware of and comply with his/ her safety responsibilities and accountabilities as laid down in the Indigo SMS manual, chapter safety policy and objectives.
To know more about responsibilities, visit the detailed notification.
Responsibilities for Chat Process -  
  • Respond to customer queries in a timely and accurate way via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Gather customer feedback and share with our product, sales and marketing teams
  • Assist in training junior customer support representatives.
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Salary/Pay and Grade Pay -  For chat process post, the payable salary will be Rs 22,300 and for cargo operations officer post, the payable salary will be Rs 28,300 - 40,000 per month approximately. Further information about salary details is mentioned in the notification.

Age Limit - For Indigo Airlines recruitment, candidate age should be 18 years plus.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Cargo Operations Officer/ Executive - {a graduate degree in any discipline}
  • Chat Process - {12th pass minimum}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
Knowledge and Skills Required -
  • Good communication skills
  • Customer service aptitude
  • Open to work in rotational shifts
  • Able to work under pressure
  • Sound Analytical skills.
Selection Method - For Indigo Airlines recruitment, the candidate will be shortlisted on the basis of age, qualifications, location etc. For shortlisted candidates, there will be an personal interview.

Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Last Date for Submitting Application Form - All candidates must apply on or before (18-01-2024). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck

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