JIO is Hiring Work From Home for Help Desk Executive | Customer Associates | Apply Online

JIO is Hiring for Various Help-desk Executive and Customer Associate (Work From Home) Posts

Jio Recruitment 2024 (Private Job Update) for Various help-desk executive and customer associate (freelancer) posts. All legible and interested candidates can apply on or before (02-01-2024). Further information about the Jio recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

JIO is Hiring

Job Location for JIO Recruitment 2024

The job location for customer associate post will be Kolkata and for technical help-desk executive post, candidates will be working from home.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Technical Help-desk Executive
2. Customer Associate (Freelancer).

Responsibilities for Help-desk Executive
  • Provide technical support to users by researching and answering questions, troubleshooting problems and maintaining workstation and LAN performance
  • Provide answers to clients by identifying problems, researching answers and guiding clients through corrective steps
  • Improves client references by writing and maintaining documentation
  • Participates in development of client training programs by identifying learning issues and recommending instructional language
  • Accommodates client disabilities by recommending devices and techniques
  • Avoids legal challenges by monitoring compliance with service agreements
  • Improves system performance by identifying problems and recommending changes
  • Accomplishes information systems and organization mission by completing related issues as needed.
Responsibilities for Customer Associate (Freelancer) - 
  • Acquire new customers
  • Call Jio customers and explain them about Jio's recharges
  • Assist the customers in completing Jio recharge
  • Sell new Jio connections to prospective customers
  • Resolve customer queries within agreed timelines
  • Ensure a delightful customer experience
  • Respond to all customers in appropriate tone and language
  • Learn about Jio's plans, products and services to add value to the offering.
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Salary/Pay and Grade Pay -  For help-desk executive post, the payable salary will be Rs 32,500 and for customer associates post, the payable salary will be Rs 21,700 per month approximately. Further information about salary details is mentioned in the notification.

Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Associate (Freelancer) - {10th pass or 12th pass}
  • Technical Help-desk Executive - {B.E/ B.Tech/ BCA/ B.Sc IT or diploma in computer engineering etc. with minimum one year of experience}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
Knowledge and Skills Required
  • Basic knowledge of reading and writing
  • Smartphone usage
  • Can speak local language
  • Ability to learn
  • Goal and result oriented.
Selection Method - For Jio recruitment, the candidate will be selected on the basis of shortlisting and virtual/ telephonic or field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further essential work experience required for customer associate post. Fresher candidates and candidates with no experience can also apply for this recruitment. 
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Click Here to Apply Online for Customer Associate
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (02-01-2024). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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