Amazon is Hiring for Various Seller Support Associate and Customer Chat Support (Work From Home/Office) Posts
Amazon is hiring (Work From Home/Office - Private Job Update) for Various seller support associate and customer chat support posts. All legible and interested candidates can apply on or before (02-02-2024). Further information about the Amazon recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Amazon Recruitment 2024 -
For seller support associate post, aspirants will be working from home and for customer chat support post, aspirants will be working from office and their job location will be Delhi or Noida.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Seller Support Associate
1. Seller Support Associate
2. Customer Chat Support (KYC).
Follow us on Instagram for Private and Govt Job Updates -
You can also join our Whatsapp or Telegram Group for latest government and private job updates.
Salary/Pay and Grade Pay - For Seller Support Associate (work from home) post, the payable salary will be Rs 28,300 - 35,800 and for customer chat support post, the payable salary will be Rs 20,800 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of Seller Support Associate (Work From Home) -
- The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise
with other departments such as Customer Service, Merchant
Investigations, or Payments teams as required to resolve Seller's issues
and questions
Responsibilities of Customer KYC Support -
- Carry out customer KYC verification process as per defined SOP
- Responsible for customer verification process of the customer through video calls and chat
- Responsible for ensuring KYC checks and completing enhanced Due Diligence.
- Perform necessary checks and report potential fraud customers.
- Constantly review the process and identify areas of improvement to ensure 0% defect rate.
- Exhibit highest standards of customer service.
- Ensure accurate and timely processing & submission of KYC requests.
- Maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
- Seller Support Associate (Work From Home) - {a graduate degree in any discipline with minimum one year of customer service experience}
- Customer Chat Support (KYC) - {12th pass minimum}.
Knowledge/Skills and Additional Information Required -
- Excellent written and verbal communication in English.
- Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
- Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
- During the first four months (Training & Transition) no unplanned leaves are allowed.
- Ability to use a desktop/ laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
- Home environment free from background noise where you can connect to the internet and work on your deliverables.
- Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
- Should have access to mobile phone at all times from a reliable provider.
- Should have power back up in case of power shut down
- Candidates who are based in Bangalore should apply.
Selection Method - For Amazon recruitment, the candidate will be selected on the basis of shortlisting and virtual or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
Are you applying continuously for Private/ MNC/ Work From Home jobs but getting rejected? then we have solution for you. To increase your selection chances, Click Here
How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (02-02-2024). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
No comments:
Post a Comment