JindalX is Hiring Work From Home for Customer Service | Email/Chat Process | Apply Online

JindalX is Hiring for Various Customer Service, Email Process and Chat Process (Work From Home) Posts

JindalX Recruitment 2024 (Work From Home, Private Job Update) for Various customer service, email process and chat process posts. All legible and interested candidates can apply on or before (29-01-2024). Further information about the JindalX recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

JindalX is Hiring

Job Location for JindalX Recruitment 2024

For customer service and chat process posts, the candidates can work from home and for email process post, job location for candidates will be New Delhi.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Service (Voice Process)
2. Chat Process
3. Email Process.

Responsibilities for Customer Service (Voice Process)
  • Responsible for providing resolution to their complicated queries and issues 
  • Identify customer needs, researching customer issues and providing prompt, clear solutions via phone calls
  • Resolve customer issues via call or social media
  • Interacting with internal and external clients 
  • Document all customer interactions through a CRM system.
Responsibilities for Chat Process/ Email Process - 
  • Answering customer queries via chat/ email
  • Fixing customer related issues
  • Helps with customer acquisition and on-boarding
  • Responsible for providing quick, effective customer service through live chat
  • Responding to customer queries in a timely and accurate way via email o chat.
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Salary/Pay and Grade Pay -  For customer service (voice process), chat process and email process posts, the payable salary will be Rs 17,600 - 21,400 approximately. Further information about salary details is mentioned in the notification.

Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Service/ Email Process/ Voice Process - {12th Pass minimum}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
Knowledge and Skills Required
  • Excellent oral and written communication skills
  • Strong interpersonal and coordination skills
  • Strong and committed customer focus and consistent demonstration of service excellence 
  • Ability to take independent decision and meet stringent deadlines
  • Good computer skills
  • Saturday and Sunday fixed off
  • Maintaining relevancy and quality
  • Good command over MS Excel, Access and Power Point.
Selection Method - For JindalX (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ virtual interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for chat process post. Fresher candidates and candidates with no experience can also apply for this recruitment.

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (29-01-2024). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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