Sutherland is Hiring for Customer Service Associates | Work From Home | Apply Online

Sutherland is Hiring for Various Customer Service Associate (Work From Home) Posts


Sutherland Recruitment 2022 (Work From Home, Private Job Update) for Various customer service associate post. All legible and interested candidates can apply on or before (16-10-2022). Further information about the Sutherland recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

Sutherland is Hiring

 

Job Location for Sutherland Recruitment 2022

The candidates can work from home. If candidates opted for work from office, then job location will be Mumbai.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Service Associate.

Job Role of Customer Service Associate - The customer service associate role is to comprehend and respond to all customer queries with immediate resolution to ensure customer satisfaction.

Responsibilities
  • Support for general building inquiries
  • Access customer records and verify customer account information.
  • Identify potential customer needs and recommend solutions
  • Place follow-up calls to customers to ensure their needs are met in a efficient manner
  • Develop problem solving abilities
  • Access customer databases, knowledge resources and technical applications to determine root causes and resolutions
  • Interact with client departments regarding escalations
  • Schedule a technician visit when needed.
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Salary/Pay and Grade Pay -  For customer service associate post, the payable salary will be Rs 30,500 per month approximately. Further information about salary details is mentioned in the notification.

Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Service Associate - {12th pass or any Graduate can apply}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
 
Knowledge and Skills Required
  • Basic PC Keyboarding skills
  • Excellent verbal and written communication skills
  • Strong problem-diagnosis and problem-solving skills
  • Multitasking skills
Work From Home Conditions - To work from home, you must have
  • You must have 2.0 ghz dual core or better processor,
  • 2 GB RAM (some employment opportunities require a minimum of 4 GB RAM)
  • 10 GB available hard drive space
  • Sound card, Windows 7, including Windows 8 and 8.1
  • Internet speeds of 1 Mbps upload and 15 Mbps download
  • Noise cancelling microphone.
Selection Method - For Sutherland (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
 
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment. 

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below. 
Click Here to Apply Online
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (16-10-2022). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.


Best of Luck

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