HSBC is Hiring for Various Customer Service Executive (Work From Home) Posts
The Hongkong and Shanghai Corporation Banking Corporation HSBC Recruitment 2022 (Work From Home, Private Job Update) for Various customer service executive posts. All legible and interested candidates can apply on or before (17-08-2022). Further information about the HSBC recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for HSBC Recruitment 2022 -
The candidates can work from home.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Service Executives.
1. Customer Service Executives.
Job Role of Customer Service Executives
-
- Acquire and update knowledge on procedures on products
- Receive or make calls to customers (internal and external)
- Provide information to customers based on requests made
- Use call model effectively and work within collections MOS framework
- Exhibit ownership of the business
- Ensure quality and productivity standards are maintained
- Ability to learn and implement the process updates or changes quickly and accurately
- Ability to understand and interpret numeric data
- Ability to multitask
- Ensure that each call/ work is completed in accordance with established procedures and standards
- Identify and escalate potential showstoppers.
Responsibilities -
- Responsible for one's own performance. Required to ensure that the service levels are maintained at its optimum level
- Relationship building would be the focus of the role with an approach to improve on existing services provided
- Additional privileges and authority would be provided for the specified role. However, the job handler is restricted to the privileges provided within the process and should be abide by the procedures governing the same.
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Salary/Pay and Grade Pay - For Customer Service Executive (Work From Home) post, the payable salary will be Rs 29,160 per month approximately.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Customer Service Executive - {12th pass}.
Knowledge and Skills Required -
- Flexibility to work in shifts
- Ability to speak and understand English fluently
- Ability to write business letters and reports
- Excellent conversational/ telephone skills
- Ability to learn quickly, retain and transfer knowledge appropriately
- Ability to understand and interpret numeric data.
Selection Method - For HSBC recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No essential work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No essential work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (17-08-2022). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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