Amazon is Hiring for Various Contact Center Associate (Work From Home) Posts
Amazon is hiring (Private Job Update) for Various HR contact center associate (Work From Home) posts. All legible and interested candidates can apply on or before (31-08-2022). Further information about the Amazon recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. HR Contact Center Associate.
1. HR Contact Center Associate.
Job Role of HR Contact Center Associate
- In this role, team members interact directly with Amazon employees in a way that builds trust by providing accurate information and resolving issues. The contact center associate must be able to ask probing questions to fully understand the issue, follow business processes with high attention to detail, use multiple resources effectively to find the right information and communicate effectively to the employee.
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Salary/Pay and Grade Pay - For HR Contact Center Associate post, the payable salary will be Rs 37,500 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of HR Contact Center Associate -
- Serve as the first point of contact for leave, disability and accommodation related questions
- Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus
- Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate when these cannot be resolved
- Build customer trust through empathetic personalized conversations
- Receive queries via phone and log contacts into the shared service case management system
- Work closely with partner teams to keep up to date on process changes, partner for quick resolution of cross-functional issues, and consult to improve processes.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
- HR Contact Center Associate - {a graduate degree in any discipline or a postgraduate degree in any discipline}.
Knowledge/Skills and Additional Information Required -
- Proven ability using Microsoft Office skills and other computer or internet based programs
- Demonstrated proficiency handling customer contacts, queries and resolutions
- Proven ability to manage customer contacts in an fast paced environment
- Proven ability to adjust to constantly changing workloads
- Proven ability to follow existing process with high attention to detail
- Proficient in English, both verbal and written.
Selection Method - For Amazon (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (31-08-2022). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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