American Express is Hiring for Various Customer Care Professional (Work From Home/ Office) Posts
American Express Recruitment 2025 (Work From Home - Hybrid Work Style, Private Job Update) for Various customer care professional post. All legible and interested candidates can apply on or before (29-01-2025). Further information about the American Express recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
American Express Hiring Detailed Information
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Click Here to SubscribeName of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Customer Care Professional.
1. Customer Care Professional.
Job Location for American Express Recruitment 2025 -
The
candidates will be working from home and office as well as it has a hybrid work style and office location for candidates will be Gurugram.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities for Customer Care Professional -
- Providing quality and
timely completion of merchant requests related to banking updates/
maintenance on existing merchant accounts/ new account set-ups, payments
research and account reconciliation
- Provide superior customer experience on calls to consumer card members
- Resolve all customer queries and follow established procedures as appropriate
- Provide alternatives and apply superior service no, call handling skills to ensure best possible solutions and FCR to card members
- To identify the mood, profile and need of the customer and leverage these details to offer the best suited benefits/ products to the customer while being compliant with the laid guidelines
- Deliver to the customer, employees and shareholder metrics as per goals highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is given at all times
- Adherence to quality and compliance guidelines.
- Ability to take quick decisions and respond to customer inquiries.
Salary/Pay and Grade Pay - For customer care professional post, the payable salary will be Rs 41,600 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Customer Care Professional - {12th pass with minimum one year of experience in customer service voice or a graduate degree in any discipline with no experience}.
Knowledge and Skills Required -
- Excellent verbal and written communication skills
- Ability to evaluate merchant information
- High result orientation
- Ability to take independent decision and meet stringent deadlines
- Demonstrated dependability
- Strong analytical and collaboration skills
- Working knowledge of MS Office products
- Ability to manage multiple tasks simultaneously
Selection Method
- For American Express (Work From Home/Office) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Click Here to Apply Online
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (29-01-2025). After the last date, no application form will be submitted.Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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