Nykaa is Hiring for Various Customer Service Executive and Website Operations Posts
Nykaa Recruitment 2024 (Private Job Update) for Various customer service executive and website operations posts. All legible and interested candidates can apply on or before (16-10-2024) approximately. Further information about the Nykaa recruitment vacancies, salary details, Nykaa jobs, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Nykaa Recruitment 2024 -
For customer service executive, website operations posts, job location
for candidates will be Mumbai.
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Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Service Executive
1. Customer Service Executive
2. Website Operations.
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Responsibilities of Customer Service Executive -
- Provide outstanding customer service through various channels, addressing inquiries and resolving issues promptly
- Communicate effectively with customers, both verbally and in writing to ensure a positive experience
- Use problem solving and decision making skills to handle customer concerns and find solutions efficiently
- Remain calm and composed under pressure, managing stressful situations with professionalism and empathy
- Utilize customer service software and relevant tools to manage and track customer interactions and issues
- Maintain a customer focused mindset, consistently striving to deliver exceptional service and enhance customer satisfaction.
- Ensuring accurate and timely inputs through cross functional coordination
- Get accurate offer details in the required format, once details are shared by brand managers
- Follow up with the designer on all HP banners, to be shared as per the timeline
- Coordination with the product design team to get the Figma prototype
- Timely upload of banners as per schedule
- Ensure correct and consistent banner communication
- Bringing in new ideas and executing them
- New features on HP, landing pages
- Maintain a repository of banners and sections on the app by taking references from other platforms
- Share banner references with the design team for all events and new banners on the app if any
- Testing and execution of new features.
Salary/Pay and Grade Pay - For customer service executive post, the payable salary will be Rs 25,500 and for website operations, the payable salary will be Rs 29,160 per month approximately.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Customer Service Executive/ Website Operations - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Desire and ability to think like a customer
- Ability to translate strategies into execution plans and take them to completion
- Highly analytical and detail oriented
- Strong understanding of technology and business
- Strong bias for action and degree of ownership
- Strong problem solving and decision making abilities
- Excellent verbal and written communication skills
- Proficient in using customer service software and other relevant tools
- Delivering exceptional customer service with positive attitude.
Selection Method - For Nykaa recruitment, the candidate will be selected on the basis of shortlisting and telephonic or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
&
Click Here to Apply Online for Website Operations
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (16-10-2024) approximately. After the last date, no application form will be submitted.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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