Teleperformance is Hiring for Digital Relationship Executives and Customer Service Representative (Work From Home/Office) Posts
Teleperformance Recruitment 2024 (Work From Home/Office/ Private Job Update) for Various digital relationship executive and customer service representative (chat process) posts. All legible and interested candidates can apply on or before (24-10-2024). Further information about the Teleperformance recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Teleperformance (Work From Home/Office) Recruitment 2024 -
For
digital relationship executive, aspirants will be working from home and for customer service representative (chat process) post, job location will be Thane.
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Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Digital Relationship Executive
1. Digital Relationship Executive
2. Customer Service Representative (Chat Process).
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Responsibilities for Digital Relationship Executives -
- Relationship Management - To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
- Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
- Customer Service and Sales - Up selling, cross-selling, providing regular market information and updates to the customers.
- Extremely efficient servicing of requests to create a superior customer experience.
- Act as the single point of contact for customer’s banking requirements.
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer needs
- Data entry in various platforms.
Salary/Pay and Grade Pay - For digital relationship executive post, the payable salary will be Rs 20,100 and for customer service representative (chat process) post, the payable salary will be Rs 26,600 per month approximately.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. The upper age limit for this vacancy is not mentioned by Teleperformance. Further information regarding age details is mentioned in the notification.
- Digital Relationship Executive - {12th pass or a graduate degree in any discipline}
- Customer Service Representative (Chat Process) - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Excellent communication and customer support skills
- Phone banking and customer service skills
- Ability to work well under pressure
- Critical thinker and problem solver
- Team player
- Ability to multitask, organize and prioritize work
- Leadership skills
- Ability to compose grammatically correct, concise, and accurate paragraphs
- Ability to speak and write English fluently and idiomatically
- Good understanding of etiquette for written communication
- Basic Knowledge of computer is a must
- English Language Capabilities (Written and Verbal).
Selection Method - For Teleperformance recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/ she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
&
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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