NIIT is Hiring for Various Recruiter and Customer Service Specialist (Work From Home/Office) Posts
NIIT Recruitment 2024 (Work From Home, Private Job Update) for Various recruiter, customer care specialist and customer service specialist posts. All legible and interested candidates can apply on or before (28-08-2024). Further information about the NIIT recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for NIIT Recruitment 2024 -
For
recruiter post, candidates will be working from home and for customer
service specialist, customer care specialist posts, job location for candidates will be Gurugram.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Recruiter
1. Recruiter
2. Customer Service Specialist
3. Customer Care Specialist.
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Responsibilities for Recruiter -
- Crafting emails to attract passive candidates
- Sourcing potential candidates using various online platforms
- Screening incoming resumes as well as application forms
- Interviewing candidates via various mediums
- Preparing and distributing assignments as well as language, logical reasoning and numerical tests
- Advertising jobs on career pages, job boards and social media
- Providing contacts of qualified applicants to the company's hiring managers
- Sending job offer and recruiting emails, and also answering queries related to compensation and benefits
- Monitoring HR metrics
- Hosting recruitment events and participating in job fairs
- Collaborating with management to identify future staffing needs.
- Customer service through calls
- Ensure timely and accurate service delivery at defined productivity levels
- Build client and domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to client service level agreements like customer satisfaction, handle time and customer effort
- Maintain internal service attendance and accountability policies
- Execute issue/ query and client level delivery quality on calls
- Adhere to customer resolution and ensure proper documentation and follow up
- Identify, share and support operational improvements.
Salary/Pay and Grade Pay - For customer support specialist, customer care specialist and recruiter posts, the payable salary will be Rs 23,300 - 29,160 per month approximately and respectively.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further
information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Customer Care Specialist - {12th pass or a graduate degree in any discipline}
- Recruiter/ Customer Service Specialist - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Excellent communication and interpersonal skills
- Ability to manage a group of people
- Should be willing to work in nigh shifts
- Ability to handle pressure
- Customer centric
- Active listener
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Proficient computer skills, Microsoft Office suite.
Selection Method
- For NIIT (Work From Home/Office) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
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Click Here to Apply Online for Customer Service Specialist
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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