Teleperformance is Hiring for Digital Relationship Executives, Customer Support Executive, Phone Banking Officer (Work From Home/Office)
Teleperformance Recruitment 2024 (Private Job Update) for Various digital relationship executive, customer support executive, phone banking officer and business development representative (work from home/ office) posts. All legible and interested candidates can apply on or before (03-03-2024). Further information about the Teleperformance recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Teleperformance (Work From Home/Office) Recruitment 2024 -
For digital relationship executive, aspirants will be working from home and if they opted for office, then location will be Ahmedabad,
Bangalore, Gurgaon,
Hyderabad, Kolkata, Mumbai, Noida. For business development representative post, aspirants will be working from home and office as well as it has a hybrid work style and office location for this post will be Gurugram. For customer support executive post, the job location will be Chennai and for phone banking officer post, job location will be Bangalore.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Digital Relationship Executive
1. Digital Relationship Executive
2. Business Development Representative
3. Customer Support Executive
4. Phone Banking Officer.
Responsibilities for Digital Relationship Executives -
- Relationship Management - To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
- Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
- Customer Service and Sales - Up selling, cross-selling, providing regular market information and updates to the customers.
- Extremely efficient servicing of requests to create a superior customer experience.
- Act as the single point of contact for customer’s banking requirements.
- Serve as a contact person between our clients and customers
- Knowledge of resolving queries utilizing voice skill on any of VPN, drivers, driver installations, active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft Office tools
- Open to work in 24*7 and work from office environment
- Resolve client issues on calls/ chat/ mail
- Responsible for performing phone functions
- Providing and handling customer service and complaints
- Assisting with sales
- Communicating with customers via phone and email
- Manage a portfolio of assigned accounts to identify high potential prospects
- Educate customers on what we have to offer
- Execute daily outbound phone calls and emails
- Update and maintain prospect and customer data
- Manage leads, contacts, accounts, opportunities and activities
- Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.
Salary/Pay and Grade Pay - For digital relationship executive post, the payable salary will be Rs 18,000, for customer support executive post, the payable salary will be Rs 12,000 - 16,000, for business developer representative, phone banking officer posts, the payable salary will be Rs 28,000 - 33,000 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. The upper age limit for this vacancy is not mentioned by Teleperformance. Further information regarding age details is mentioned in the notification.
- Digital Relationship Executive/ Customer Support Executive - {12th pass or a graduate degree in any discipline}
- Business Developer Representative - {a graduate degree in any discipline}
- Phone Banking Officer - {a graduate degree in any discipline with minimum 1.5 years of experience}.
Knowledge and Skills Required -
- Excellent communication and customer support skills
- Phone banking and customer service skills
- Ability to work well under pressure
- Ability to compose grammatically correct, concise, and accurate paragraphs
- Ability to speak and write English fluently and idiomatically
- Good understanding of etiquette for written communication
- Basic Knowledge of computer is a must
- English Language Capabilities (Written and Verbal).
Selection Method - For Teleperformance recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/ she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for most of the posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for most of the posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
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Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (03-03-2024). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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