Cognizant is Hiring for Team Leader and Process Executive (Voice or Data - Work From Home/ Office) Posts
Cognizant Recruitment 2024 (Work From Home/ Office - Hybrid, Private Job Update) for Various process executive (Data/ Voice) and team leader posts. All legible and interested candidates can apply on or before (07-03-2024). Further information about the Cognizant recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Cognizant Recruitment 2024 -
For
process executive post, the
job location for candidates will be Work From Home and Office as well.
It has hybrid work style and office locations will be Bangalore and
Hyderabad. For team leader post, aspirants will be
also working from home and office as well as it too has hybrid work style and office location will be Hyderabad.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Process Executive (Data/ Voice)
1. Process Executive (Data/ Voice)
2. Team Leader.
Responsibilities for Process Executive -
- Customer support to international customers over call for voice process
- Administering and helping to manage client's product support for the customers who call/ chat or email
- Verify and review information as per policy and guidelines
- make outbound calls when necessary as part of content moderation
- Follow all compliance and security measures relating to client data
- Act on process changes, updates and handle the same with proper research
- Adhere to process quality standards and strive to exceed quality targets
- Maintain a high degree of accuracy and attention to detail.
- Update trackers, create/ update tickets, update required applications and tools
- Respond through email and chat
- Provide updates and submit reports related to own area of work
- Identify and suggest business improvement opportunities
- Identify cost optimization opportunities
- Drive business excellence to add value to client
- Provide information, educate customer, troubleshoot, probe and fix issues
- Allocate work and tasks to the team
- Establish systems and procedures in the team
- Provide work direction and guidance to team members
- Conduct team building activities to enhance motivation.
To know more about responsibilities, visit the detailed notification.
Salary/Pay and Grade Pay - For process executive (data/ voice) post, the payable salary will be Rs 30,300 and for team leader post, the payable salary will be Rs 29,160 per month approximately. Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Process Executive (Voice or Data)/ Team Leader - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Email Marketing Tech
- Social Media Marketing
- Online/ Digital Marketing.
- Able to process claims
- Able to respond data requests
- Good verbal and written communication skills
- Strong familiarity with Google product's
- Problem Solver and Flexible to work.
Selection Method - For Cognizant recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
&
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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