IKEA is Hiring for Resolution Generalists | Work From Office | Apply Online

IKEA is Hiring for Various Resolution Generalist Posts

IKEA is hiring (Private Job Update) for Various Resolution Generalist posts. All legible and interested candidates can apply on or before (17-02-2023). Further information about the IKEA recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

IKEA is Hiring

Job Location for IKEA Recruitment 2023

The job location for candidates will be Hyderabad.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Resolution Generalist.
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Salary/Pay and Grade Pay -  For Resolution Generalist post, the payable salary will be Rs 41,500 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of Sales Resolution Generalist
  • Provide qualitative customer support in all remote channels (phone, chat, mail, video, social) to secure a great customer experience
  • Offer great and convenient solutions, demonstrating a customer-centric and truly empathic approach in every customer interaction
  • Make use of conflict management techniques in the customer contact to contribute to smooth and positive interactions that drive customer retention
  • Take responsibility to decide in which cases to go the extra mile, prioritizing customer experience while understanding cost consciousness
  • Provide feedback on improvement needs, thus contributing to all co-workers having the knowledge  required to meet customer needs
  • Capture and share relevant customer insights to enable other parts to improve the customer experience
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Resolution Generalist - {a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
Knowledge/Skills and Additional Information Required -
  • High level of data/ computer proficiency
  • Motivated
  • Ability to communicate correctly, confidently and clearly in local languages
  • Strong customer focused mindset, thus steering conversation in polite, friendly and trustworthy way
  • Strong customer service skills and ability to adapt communication depending on channel
  • Good knowledge of IKEA product and service range
  • General knowledge of remote customer behavior across channels as well as of remote customer engagement
  • Passionate.
Selection Method - For IKEA recruitment, the candidate will be selected on the basis of shortlisting, assessment test and telephonic or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id.

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (17-02-2023). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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