Sutherland is Hiring for Various Customer Service Associate (Work From Home) Posts
Sutherland Recruitment 2023 (Work From Home, Private Job Update) for Various customer service associate post. All legible and interested candidates can apply on or before (12-08-2023). Further information about the Sutherland recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for Sutherland Recruitment 2023 -
The candidates can work from home. If candidates opted for work from office, then job location will be Hyderabad.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Service Associate.
Responsibilities -
1. Customer Service Associate.
Responsibilities -
- Support for general building inquiries
- Access customer records and verify customer account information.
- Identify potential customer needs and recommend solutions
- Place follow-up calls to customers to ensure their needs are met in a efficient manner
- Develop problem solving abilities
- Access customer databases, knowledge resources and technical applications to determine root causes and resolutions
- Interact with client departments regarding escalations
- Schedule a technician visit when needed
- Attend job related training, new hire and refresher training
- New product or service updates and product cross training.
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Salary/Pay and Grade Pay - For customer service associate post, the payable salary will be Rs 29,400 - 38,500 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Customer Service Associate - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Basic PC Keyboarding skills
- Good communication and analytical skills
- Excellent verbal and written communication skills
- Strong problem-diagnosis and problem-solving skills
- Multitasking skills.
- Competitive Salary with attractive and attainable PBI structure
- Paid vacation and sick leave annually
- Exceptional Health and Life Insurance Plan
- Lunch benefits and subsidy
- Onsite lunch concessionaire at reduced rates
- Annual merit increase based on performance
- Paid Training whether onsite or in work at home
- Career development and growth opportunities for advancement
- Excellent Reward and recognition programs.
Selection Method
- For Sutherland (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Click Here to Apply Online
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (12-08-2023). After the last date, no application form will be submitted.Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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