Tata Consultancy Services TCS is Hiring Work From Home/Office for Chat Process | Apply Online

Tata Consultancy Services TCS is Hiring for Various Customer Service Representative (Voice and Chat Process) and Research Intern Posts


Tata Consultancy Services TCS Recruitment 2025 (Private Job Update,) for Various customer service representative (voice and chat process) and research intern posts. All legible and interested candidates can apply on or before (21-02-2025). Further information about the Tata Consultancy Services TCS recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

TCS is Hiring

TCS Hiring Detailed Information


Name of Vacancies and Number of Posts 

The name and number of vacancies per posts are mentioned below.
1. Customer Service Representative (Voice and Chat Process)
2. Research Intern.
 
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Job Location for TCS Recruitment 2025

For customer service representative post, candidates will be working from home or from office (Remote/Onsite) and for research intern post, candidates will be working from home and office as well as it has a hybrid work style and office location for candidates will be across India.
 
Number of Vacancies
There are various number of vacancies.

 
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Responsibilities of Customer Service Representative (Voice and Chat Process)
  • Responding to customer requests and contacting customers by email/ phone based on language skills about card and customer account maintenance
  • Advising about company campaigns, answering general company and its product related questions
  • Taking complaints and cash claims
  • Handle inbound/ outbound customer calls regarding product/ service inquiries and issues
  • Provide accurate information and assistance to customers
  • Resolve customer complaints and escalations in a professional manner
  • Maintain customer records and update information in the system
  • Addressing the queries and grievances of customers within the stipulated timeline
  • Helping customers to resolve their questions and issues through phone, chat and email.
Responsibilities of Research Intern
  • Define research problems and design solutions for them
  • Develop prototype solutions by applying industry-scale data
  • Publish research papers in top-tier conference and journals
  • Perform literate survey and identify opportunities and challenges
  • Execute proofs of concept
  • Contribute to development of tools and products
  • Learn about emerging trends and technologies in industrial research
  • Define the challenges involved in applied research
  • Articulate research problems and systematically design solutions.
 
Salary/Pay and Grade Pay -  For customer service representative post, the payable salary will be Rs 32,500 and for research intern post, the payable salary will be Rs 21,600 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.

Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned by TCS.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Service Representative (Voice and Chat Process) - {12th pass or a graduate degree in any discipline with minimum one year of experience in relevant field}
  • Research Intern - {a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
 
Knowledge and Skills Required
  • Excellent communicator
  • Excellent comprehending skills
  • Excellent communication skill in English
  • Proficient in computer applications and systems
  • Knowledge of customer service practices
  • Excellent data entry and typing skills
  • Superior verbal and written communication skills
  • Able to handle stressful situation appropriately
  • Willingness to cooperate with others.
Selection Method - For TCS recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id for further interview process.
 
Work Experience - No further essential work experience required for research intern post. Fresher candidates and candidates with no experience can also apply for this recruitment.

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
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Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
  
Last Date for Submitting Application Form - All candidates must apply on or before (21-02-2025). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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