HCLTech is Hiring for Customer On-boarding Specialist and Process Associate (Back Office) Posts
HCLTech Recruitment 2025 (Private Job Update) for Various customer onboarding specialist and process associate posts. All legible and interested candidates can apply on or before (14-02-2025). Further information about the HCLTech recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
HCLTech Hiring Detailed Information
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer On-boarding Specialist
1. Customer On-boarding Specialist
2. Process Associate (Back Office).
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Job Location for HCLTech Recruitment 2025 -
For
customer onboarding specialist post, candidates will be working from home and office as well as it has a hybrid work style and office location for candidates will be Bangalore. For process associate post, job location for candidates will be Chennai.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities of Customer On-boarding Specialist -
- Supporting day-to-day activities in SAP ATLAS tool with less or no supervision
- Expertise in identifying potential risks in the process/ data and implementing mitigation strategies to resolve impact
- Working with cross functional teams, multiple stakeholders and ensure process efficiency
- Preparing and sharing status report/ communication to internal and external stakeholders
- Analyze complex data and make data driven decisions to optimize the process.
- Customer support to international customers over call for voice process
- Administering and helping to manage client's product support for the customers who call/ chat or email
- Verify and review information as per policy and guidelines
- make outbound calls when necessary as part of content moderation
- Follow all compliance and security measures relating to client data.
Salary/Pay and Grade Pay - For customer on-boarding specialist post, the payable salary will be Rs 33,300 and for process associate (back office) post, the payable salary will be Rs 21,250 per month approximately. (Note
- Salaries mentioned are based on data from Glassdoor and may vary. The
figures provided here are not fixed and are subject to fluctuations.
Job seekers are advised to consider this variability while exploring
opportunities). Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Customer On-boarding Specialist - {a graduate degree in any discipline}
- Process Associate - {12th pass or a graduate degree in any discipline}.
Knowledge and Skills Required -
- Excellent English written communication skills
- Strong e-mail writing skills with focus on customer service
- Solving customer queries via email
- Knowledge in order management
- Team player
- Excellent critical and analytical thinking capabilities
- High attention to detail
- Strong organizational, time and workflow management skills.
Selection Method - For HCLTech recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/ she will be intimated via registered mobile number or email id for further interview process.
Work Experience
- No further work experience required for these posts. Fresher candidates and candidates with no
experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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