Tech Mahindra is Hiring for Various Security Operations Center Analyst (Work From Home) and Customer Service Associate (Chat Support) Posts
Tech Mahindra Recruitment 2023 (Private Job Update, Work From Home) for Various security operations center analyst and customer service associate (chat support) posts. All legible and interested candidates can apply on or before (10-08-2023). Further information about the Tech Mahindra recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Tech Mahindra Recruitment 2023 -
For security operations center analyst, the candidates can work from home and for customer service associate (chat support), job location will be Hyderabad.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Security Operations Center Analyst
1. Security Operations Center Analyst
2. Customer Service Associate (Chat Support).
Responsibilities for Customer Service Associate (Chat Support) -
- Handling customer queries on web chat, emails and social media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the team leader and operations team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Educate customers on services and processes.
Responsibilities for Security Operations Center Analyst -
- To implement security controls in software solutions and design security architectures as per agreed specifications
- Gather information independently and analyze customer requirements
- Work under guidance to interpret the customer requirements
- Independently work on multi vendor security technologies
- Analyze gaps in security infrastructure
- Work on designing, implementing and supporting security products
- Demonstrate knowledge of industry best practice and market trends relating to network security products and services.
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Salary/Pay and Grade Pay - For security operations center analyst and customer service associate (chat support) posts, the payable salary will be Rs 22,600 - 30,800 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned by Tech Mahindra.
- Security Operations Center Analyst - {12th Pass or a graduate degree in any discipline}
- Customer Service Associate (Chat Support) - {12th pass with minimum one year of experience or a graduate degree in any discipline (fresher)}.
Knowledge and Skills Required -
- Good in English communication and presentation skills
- Knowledge of Microsoft tools
- Analytical skills to churn out data and find anomalies
- Good typing skills
- Fluent in written and spoken English (for chat support post)
- Work collaboratively with the team.
Selection Method - For Tech Mahindra recruitment (Work From Home/ Office), the candidate will be selected on the basis of shortlisting and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (10-08-2023). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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