OLX is Hiring for Email Executive (Work From Home/ Office - Hybrid) Posts
OLX Recruitment 2023 (Work From Home/ Office - Hybrid, Private Job Update) for Various email executive posts. All legible and interested candidates can apply on or before (18-08-2023). Further information about the OLX recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for OLX Recruitment 2023 -
The
candidates can work from home and work from office too. For work from
office, the job location for candidates will be Gurugram. It has hybrid
work style.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Email Executive.
1. Email Executive.
Responsibilities -
- Replying to e-mail queries, requests, concerns and Google Play store reviews on behalf of OLX
- Call customer as per the process as and when required
- Ensuring the quality responses to all queries and complaints
- Acknowledging and resolving customer complaints on priority
- Following first time right approach in providing accurate resolution and reducing re-open cases
- Maintaining the first response time within defined SLAs for Email and social media tickets
- Ensuring customer satisfaction on responses and limiting disatisfaction
- Knowing OLX products inside and out so that you can answer questions
- Be flexible as per the business requirement subject to overtime during offs.
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Salary/Pay and Grade Pay - For email executive post, the payable salary will be Rs 33,500 per month approximately. Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Email Executive - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Excellent written and verbal skills
- Strong customer service skills and a demonstrated ability to take initiative and be professionally persistent
- Must possess ability to navigate multiple systems at once and multi-task
- Must be customer centric
- Extreme dedication, sincerity and willingness to go the extra mile
- Good knowledge of basic computer skills
- Desire to work in a fast paced, challenging environment.
Selection Method - For OLX recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - Candidates must have at least one year of experience.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (18-08-2023). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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