Pluto is Hiring Work From Home for Customer Support Specialists | Apply Online

Pluto is Hiring for Various Customer Support and Operations Specialist (Work From Home) Posts


Pluto Recruitment 2025 (Work From Home, Private Job Update) for Various customer support and operations specialist posts. All legible and interested candidates can apply on or before (21-04-2025). Further information about the Pluto recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
 Pluto is Hiring
 

Pluto Hiring Detailed Information


Name of Vacancies and Number of Posts 

The name and number of vacancies per posts are mentioned below.
1
. Customer Support and Operations Specialist.
 
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Job Location for Pluto Recruitment 2025

The candidates will be working from home.

Number of Vacancies
There are various number of vacancies.
 
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Responsibilities for Customer Support and Operations Specialist
  • Work closely with fast-growing companies in MENA as their direct line of contact and support
  • Partner closely with account management, product, and engineering teams to resolve customer questions, manage product requests/ issues and analyze data to suggest improvements for better customer satisfaction and product development
  • Be the first line of defense for our customers through our communication channels and act as the voice of the customer within Pluto
  • Learn the Pluto platform inside out
  • Help our customers via e-mail, intercom, whatsapp, and phone call support
  • Maintain an industry leading satisfaction rate with our customers
  • Create help articles, videos, and content to assist companies in on-boarding and using Pluto effectively
  • Help Pluto scale efficiently by automating significant portions of your work and processes as needed
  • Own a critical piece of the feedback loop, providing insights to improve the product
  • Work directly with the support lead on documentation, escalations, product updates, and communication with other teams and third parties.


Salary/Pay and Grade Pay -  For customer support and operations specialist post, the payable salary will be Rs 29,160 - 70,800 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.

Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Support and Operations Specialist - {a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
 
Knowledge and Skills Required
  • Excellent verbal and written communication skills
  • Strong passion for helping people
  • Ability to communicate effectively with both customers and internal teams
  • Ability to understand a complex product quickly
  • Strong writing skills for help articles, explainer videos and maintaining help centers
  • Strong investigate and critical thinking skills
  • Time and load management
  • Ability to escalate issues effectively to engineering and product teams.
Selection Method - For Pluto (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
 
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
 
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
 
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
 
Last Date for Submitting Application Form - All candidates must apply on or before (21-04-2025). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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