Tech Mahindra is Hiring for Various Technical Writer and Customer Service Executive (Chat Support) Posts
Tech Mahindra Recruitment 2023 (Private Job Update, Work From Home) for Various technical writer and customer service executive (chat support) posts. All legible and interested candidates can apply on or before (15-10-2023). Further information about the Tech Mahindra recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for Tech Mahindra Recruitment 2023 -
For technical writers, the candidates can work from home
and work from office as well (PAN India) and for customer service representative (chat support) post, job location will be Hyderabad.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Technical Writers
1. Technical Writers
2. Customer Service Executive (Chat Support).
Responsibilities for Customer Service Executive (Chat Support) -
- Communicate with customers via phone
- Provide knowledgeable answers to questions
- Handling customer queries on web chat, emails and social media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the team leader and operations team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Educate customers on services and processes.
Responsibilities for Technical Writers -
- Responsible for technical writing in markup, understand style guides, content model etc
- Ability to think critically and able to make decisions based on analysis
- DITA XML markup, AEM and especially AEM guides etc.
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Salary/Pay and Grade Pay - For customer service executive (chat support) post, the payable salary will be Rs 22,600 and for technical writers post, the payable salary will be Rs 30,800 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned by Tech Mahindra.
- Technical Writer - {12th Pass or a graduate degree in any discipline}
- Customer
Service Executive (Chat Support) - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Good in English communication and presentation skills
- Knowledge of Microsoft tools
- Analytical skills to churn out data and find anomalies
- Good typing skills
- Fluent in written and spoken English (for chat support post)
- Work collaboratively with the team
- Excellent phone etiquette and excellent verbal, written and interpersonal skills.
Selection Method - For Tech Mahindra recruitment (Work From Home/ Office), the candidate will be selected on the basis of shortlisting and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
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Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Other Job Updates - You may also apply for other Work From Home job updates from the link given below.
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Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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