Air India is Hiring for Associate Chat - Contact Centre Posts | Apply Online for Air India

Air India Recruitment 2024 Notification for Various Associate Chat (Contact Centre) Posts

Air India Recruitment 2024-25 (Air India Limited, Private Jobs in India) notification for Various associate chat posts. All legible and interested candidates have to apply on or before (14-03-2024). Further information about the Air India recruitment vacancy, salary details, career, admit card, application fee,  results, educational qualifications and all other details/ information about this post is mentioned in details below.


  Air India Recruitment 2024-25 Notification Detailed Information

Job Location for Air India Recruitment 2024

The job location for candidates will be Gurgaon.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Associate Chat (Contact Centre).

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Salary/Pay and Grade Pay -  For associate chat post, the payable salary will be Rs 22,500 - 35,000 per month. Further information about salary details is mentioned in the detailed advertisement.
  • Manage and resolve customer complaints
  • Follow up with customers to ensure their issue are resolved and they are satisfied with the service
  • Respond to customers email/ chat as appropriate 
  • Record customer queries/ inquires and escalate issues to supervisors
  • Provide product and service information to customers 
  • Document all chat information according to standard operating procedures
  • Recognize, document and alert the management team of trends in customer chat
  • Follow up all customer calls/ chat where necessary.
Age Limit - For Air India recruitment, candidate age should be at least 18 years. To know more about age details, click on the detailed advertisement.
Educational Qualifications - The educational qualification details for these posts are mentioned below.
  • Associate Chat - {a graduate degree in any discipline with minimum one year of experience in customer service process/ operations/ chat process}.
To know more about educational qualification details as post wise, see the advertisement. If you are not graduated then, click here for 10th and 12th based jobs.

Selection Method - For recruitment in the
Air India, the candidate will be selected on the basis of shortlisting, personality assessment test and personal interview. Candidates must be prepared for these tests.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Click Here to Apply Online
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (14-03-2024). After the last date, no application form will be submitted.

Application Fee -
There will be no application fee for any category candidates. Regular employees of
Air India applying for the higher position are too not required to pay any application fee. 

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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