Rackspace Technology is Hiring Work From Home for Customer Service Technicians | Apply Online

Rackspace Technology is Hiring for Customer Service Technician (Work From Home - Night Shift) Posts

Rackspace Technology Recruitment 2023 (Work From Home - Night Shift, Private Job Update) for Various customer service technician posts. All legible and interested candidates can apply on or before (15-05-2023). Further information about the Rackspace Technology recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

Rackspace Technology is Hiring

Job Location for Rackspace Technology Recruitment 2023

The candidates can work from home.

Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Service Technician.

  • Handle customer support requests primarily via phone, chat and tickets
  • Escalates support requests as necessary to appropriate escalation path
  • Provide technical troubleshooting of product offerings and offers solutions that satisfy customer
  • Creates and maintain customer loyalty by serving customers above beyond their expectations
  • Email delivery troubleshooting
  • Spam/ security analysis and recommendations
  • Desktop client/ mobile device troubleshooting
  • Support users in use and troubleshooting of Microsoft products.
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Salary/Pay and Grade Pay -  For customer service technician post, the payable salary will be Rs 35,400 per month approximately. Further information about salary details is mentioned in the notification.

Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Service Technician - {12th pass or a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
Knowledge and Skills Required -
  • Ability to handle multiple tasks and prioritize work in order to maintain a required high level of customer service
  • Must be detailed in documenting information and practice good follow through techniques
  • Basic problem solving abilities
  • Good communication skills.
Selection Method - For Rackspace Technology recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below. 
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (15-05-2023). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck

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