Mphasis is Hiring Work From Home for Various Customer Service Representative Posts
Mphasis is hiring (Work From Home, Private Job Update) for Various customer support representatives posts. All legible and interested candidates can apply on or before (02-03-2026). Further information about the Mphasis recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Mphasis Hiring Detailed Information
Name of Vacancies and Number of Posts
The name and number of vacancies per posts are mentioned below.
1. Customer Support Representatives (Mobile Support).
1. Customer Support Representatives (Mobile Support).
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Job Location for Mphasis Recruitment 2026
The candidates will be working from home.
Number of Vacancies -
There are various number of vacancies.
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Salary/Pay and Grade Pay - For customer support representatives post, the payable salary will be Rs 31,600 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Responsibilities of Customer Support Representatives -
- Provide day-to-day operational customer service via inbound calls and web support via live chats, email and portal activities
- Process service orders, answer questions, troubleshoot basic mobile phone issues, maintain account information
- Meet and improve schedule guidelines (log in, breaks, avail and on call handling time..etc)
- Demonstrate reliable attendance to avoid additional stress to team members, logging in and being available at the start of scheduled shift
- Utilize resources to manage transactions, escalating issues appropriately
- Manage personal and customer support inboxes effectively and respond quickly to end user requests based on service standards set for each customer
- Display professional, positive, and courteous phone etiquette
- Resolve caller's issue accurately and efficiently to minimize call backs
- Understand and proactively addresses user's concerns, identifying the root of the issue.
Age - For Mphasis recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
- Customer Support Representatives - {12th pass or a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required -
- Excellent verbal and written communication and customer support skills
- Fair understanding of android and iOS phones is preferred
- Should be ready to work in US shifts hours; 9 hour where the work window may vary between 6 pm to 6 am (India time) and on Indian Holidays
- Computer literate
- Knowledge of Ticketing System experience (ServiceNow, Maximo, Remedy, etc.) is an added advantage.
Selection Method - For Mphasis recruitment, the candidate will be selected on the basis of shortlisting, assessment test and telephonic or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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