FxPro is Hiring for Various Customer Retention Officer (Work From Home) Posts
FxPro is hiring (Work From Home, Private Job Update) Various customer retention officer posts. All legible and interested candidates can apply on or before (16-03-2026). Further information about the FxPro recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
FxPro Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Customer Retention Officer.
1. Customer Retention Officer.
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Job Location for FxPro Recruitment 2026 -
For customer retention officer post, candidates will be working from home.
Number of Vacancies -
There are various number of vacancies.
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Salary/Pay and Grade Pay - For customer retention officer post, the payable salary will be Rs 45,800 per month approximately.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Responsibilities of Customer Retention Officer -
- Deliver service and support to clients through live chat, email and phone, provide support by identifying problems and offering solutions
- Focus on communicating with clients via outgoing phone calls for one of many reasons outlined by the head of the department
- Contact clients who have not yet completed their account verification
- Contact clients with defined time frames who are trying but failing to fund their accounts via one of our offered methods
- Supporting them with completing this process and offering/suggesting alternatives
- Maintain relationships with higher value clients as needed to ensure the smooth continuation of business
- Ensure client records are kept up to date and all communication and guidance provided to clients is recorded
- Contact clients for any pending matters related to their accounts
- Anything else that the head of the department deems necessary
- Handle the tickets in the live chats in the designated languages.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
- Customer Retention Officer - {a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required -
- Fluent in English and Hindi Conversational Languages, with excellent written and verbal communication skills
- Strong problem-solving and analytical skills to address customer issues
- Ability to manage multiple tasks and prioritize effectively
- Detail-oriented with strong organizational and record-keeping abilities
- Ability to build and maintain client relationships.
Selection Method - For FxPro recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic or field interview.
If a candidate is shortlisted according to their desired qualification,
he/she will be intimated via registered mobile number or email id.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (16-03-2026). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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