Tech Mahindra is Hiring Work From Home/Office for Various International Voice Support and Senior Support Specialist Posts
Tech Mahindra Recruitment 2024 (Work From Home/Office, Private Job Update) for Various senior support specialist and international voice support posts. All legible and interested candidates can apply on or before (01-12-2024) approximately. Further information about the Tech Mahindra recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Tech Mahindra Hiring Detailed Information
Name of Vacancies and Number of Posts
The name and number of vacancies per posts are mentioned below.
1. International Voice Support
1. International Voice Support
2. Senior Support Specialist.
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Job Location for Tech Mahindra Recruitment 2024
For
international voice support post, the job location will be Hyderabad and for senior support specialist post, the candidates will be
working from home and office as well as it has a hybrid work style and
office location for candidates
will be Bangalore.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities for Senior Support Specialist -
- Respond to inquiries promptly and deliver excellent customer service to the users of Syndigo platform
- Design, code and test configuration changes to meet user requirements and improve system functionality
- Follow an iterative software development methodology and actively contribute to all phases of the software development lifecycle
- Code business rules using Riversand Business Language (RBL) to enhance system capabilities
- Diagnose and resolve system issues, communicating status updates to stakeholders throughout the resolution process.
- Handle inbound/ outbound customer calls regarding product/ service inquiries and issues
- Provide accurate information and assistance to customers
- Resolve customer complaints and escalations in a professional manner
- Maintain customer records and update information in the system
- Adhere to quality standards and call center metrics
- Provide customer support through voice
- Resolve issues and miscellaneous queries
- Handle internet related queries
- Handle customer service (technical support) for international voice process.
Salary/Pay and Grade Pay - For international voice support post, the payable salary will be Rs 29,160 - 37,500 and for senior support specialist post, the payable salary will be Rs 41,600 per month approximately.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned by Tech Mahindra.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned by Tech Mahindra.
- International Voice Support - {a graduate degree in any discipline with minimum six months of experience}
- Senior Support Specialist - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Good team player, honest and willing to be cooperative with fellow colleagues
- Good Problem solving skills
- Configuration and Interfacing knowledge
- Business understanding
- Flexibility to work in shifts
- Good verbal and written communication skills
- Good knowledge of Google sheet and data studio
- Ability to handle pressure and a natural go getter
- Should be ready to work in 24*7 environment
- 5 days working week.
Selection Method - For Tech Mahindra recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for senior support specialist post. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for senior support specialist post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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