Cuemath is Hiring for Various Customer Service Associate (Work From Home) Posts
Cuemath Recruitment 2024 (WAH - Work at Home, Private Job Update) for Various customer service associate posts. All legible and interested candidates can apply on or before (27-12-2024). Further information about the Cuemath recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Cuemath Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Customer Service Associate.
1. Customer Service Associate.
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Job Location for Cuemath Recruitment 2024 -
For
customer service associate post, candidates will be working from home.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities for Customer Service Associate -
- Respond to customer queries through chat, emails and calls in a professional and timely manner
- Diagnose and resolve product or service related issues providing clear instructions and troubleshooting steps
- Accurately log customer interactions, including details of issues and resolutions using support ticketing software
- Escalate complex or unresolved issues to senior support staff or management for further assistance
- Provide clear and concise information to resolve customer concerns effectively
- Maintain high standards of customer satisfaction and handle feedback constructively
- Work collaboratively with other teams to address and resolve issues
- Consistently meet performance metrics including quality and response time.
Salary/Pay and Grade Pay - For customer service associate post, the payable salary will be Rs 25,000 - 29,400 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Customer Service Associate - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Basic PC Keyboarding skills
- Good communication and analytical skills
- Excellent verbal and written communication skills
- Strong problem-diagnosis and problem-solving skills
- Multitasking skills
- A proactive mindset with a willingness to learn and grow
- A positive attitude and ability to thrive in a collaborative environment
- Able to communicate effectively in writing and verbally
- Good organization skills.
Selection Method
- For Cuemath (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for customer service associate post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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