HSBC is Hiring Work From Home/Office for Customer Service Executives | Apply Online

HSBC is Hiring for Various Customer Service Executive and Customer Service Representative (Work From Home/Office) Posts


The Hongkong and Shanghai Corporation Banking Corporation HSBC Recruitment 2025 (Work From Home/Office - Hybrid Work Style, Private Job Update) for Various customer service executive posts. All legible and interested candidates can apply on or before (21-01-2025). Further information about the HSBC recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

HSBC is Hiring


HSBC Hiring Detailed Information


Name of Vacancies and Number of Posts

The name and number of vacancies per posts are mentioned below.
1. Customer Service Executives
2. Customer Service Representative.

 

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Job Location for HSBC Recruitment 2025

For customer service executive post, the candidates will be working from home and office as well as it has a hybrid work style and office location will be Hyderabad and for customer service representative post, the job location for candidates will be Bangalore.
 
Number of Vacancies
There are various number of vacancies.
 
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Responsibilities of Customer Service Executives
  • Clear emails from internal and external customers on a daily basis
  • To undertake all complex processing within the section
  • Provide support on new business related queries
  • To ensure accuracy by correctly interpreting and taking action on the payment instructions
  • To ensure that tasks are prioritized, processed and completed in accordance with procedures
  • Common frauds/ errors/ irregular transactions are identified and appropriate action is taken in accordance with procedures
  • Prepares request to hospitals/ clinics to request for medical reports
  • To ensure that a high level of awareness about compliance, money laundering and other legal and regulatory requirements are maintained at all times
  • To strictly follow the Health, Safety, Fire and security instructions as laid down from time to time
  • To provide a high quality service, in line with procedures and compliance guidelines
  • Ensure error free and quality processing
  • Understanding critical documentation and interpreting information and risk involved
  • Generating case studies and sharing learning points.
Salary/Pay and Grade PayFor customer service executive post, the payable salary will be Rs 41,600 and for customer service representative post, the payable salary will be Rs 25,500 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.
 

Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • Customer Service Executive - {a graduate degree in any discipline}
  • Customer Service Representative - {12th pass or a graduate degree in any discipline}
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
 
Knowledge and Skills Required
  • Good written and verbal skills
  • Team player
  • Positive working attitude
  • Flexibility to work in shifts
  • Ability to speak and understand English fluently
  • Ability to write business letters and reports
  • Excellent conversational/ telephone skills
  • Ability to learn quickly, retain and transfer knowledge appropriately
  • Ability to understand and interpret numeric data
  • Ability to multitask
  • Ability to maintain focus while working with voluminous data.
Selection Method - For HSBC recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id.

Work Experience - No further work experience required for customer service representative post. Fresher candidates and candidates with no experience can also apply for this recruitment.

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
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Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (21-01-2025). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
 
Best of Luck

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