Sunday, 22 May 2022

Amazon is Hiring for IT Service Support Associates | Apply Online Now

Amazon is Hiring for Various IT Service Support Associate Posts


Amazon is hiring (Private Job Update) for Various IT service support associate posts. All legible and interested candidates can apply on or before (10-06-2022). Further information about the Amazon recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

Amazon is Hiring

 

Job Location for Amazon Recruitment 2022

The job location for candidates will be Hyderabad.


Number of Vacancies
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. IT Service Support Associate.

Job Role of IT Service Support Associate - The IT Support Associate will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support.
 
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Salary/Pay and Grade Pay -  For IT Service Support Associate post, the payable salary will be Rs 22,500 - 37,500 per month approximately. Further information about salary details is mentioned in the notification.
 
Responsibilities of IT Service Support Associate
  • Review written communications to ensure adherence to policy and ensures messages are received in a timely manner
  • Research, review, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards
  • Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely
  • Informs customer of needed remedies and answers basic questions
  • Follow all standard operating procedures (SOP) through the effective use of Knowledge management
  • Acquire and maintain current knowledge of relevant company policies in order facilitate communications
  • Willingness to work flexible shifts(24X7 Model) and scheduling, including nights, weekends, and holidays
  • Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns.
 
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • IT Service Support Associate - {12th pass or a graduate degree in any discipline}.
To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.
 
Knowledge/Skills and Additional Information Required
  • Strong verbal and written English communication skill
  • The ability to quickly adapt to differing operating systems while including PC hardware and software issues and software incompatibilities
  • Able to apply critical thinking to determine next steps needed to resolve contacts
  • Ability to empathize with and prioritize internal customer needs
  • Display a commitment to quality and strong multi-tasking skills
  • Adherence to shift schedules and timeliness are key requirements.
 
Selection Method - For Amazon recruitment, the candidate will be selected on the basis of shortlisting and virtual or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id.

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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (10-06-2022). After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.


Best of Luck

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