Myntra is Hiring for Various Communication Coach Posts
Myntra Recruitment 2022 (Private Job Update) for Various communication coach posts. All legible and interested candidates can apply on or before (30-04-2022). Further information about the Myntra recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Communication Coach.
1. Communication Coach.
Job Role of Communication Coach
- In this role, you will provide training and coaching plan and execute the same to help our escalation supervisors and inbound agent move from where they are to when they are expected to be.
Responsibilities -
Responsibilities -
- Need to build /evaluate our competency framework for our voice channels which include escalation desk and inbound.
- Build an evaluation framework to map the current competency of our escalation supervisors and inbound agents against the standard competency.
- Conduct periodic 'training need analysis & identification' on skill opportunities based on the data and inference shared by our quality team.
- Execute the training & coaching solutions on the areas of opportunity identified through classroom training or one on one coaching sessions.
- Should have the expertise to build training & coaching solutions to upskill our supervisors & agents on skills like empathy, mindfulness, listening, patience, resilience, persuasive skill, critical thinking, assertiveness etc.
- Monitor calls periodically to evaluate the progress of the supervisors and agents.
- Liaison with HR and hiring teams to set expectations on the required threshold on skills while hiring and suggest method & tools for evaluating the same.
- Collaborate with stakeholders and drive partners in executing the training solutions.
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Salary/Pay and Grade Pay - For communication coach post, the payable salary will be Rs 26,600 - 33,300 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Communication Coach - {a graduate degree in any stream or postgraduate degree in any discipline}.
Knowledge and Skills Required -
- Excellent verbal and written communication skills in English
- Excellent verbal communication skill in Hindi
- Experience in training and coaching customer service executives and escalation supervisors on soft skills will be an added advantage
- Ability to lead and influence others
- Should have basic excel skill and should be good at making PPTs.
- Certifications in soft skill training & instructional designing will be an added advantage.
Selection Method
- For Myntra recruitment, the candidate will be selected on the basis of shortlisting and virtual interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - No further essential work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Click Here to Apply Online
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (30-04-2022). After the last date, no application form will be submitted.Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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