Lenskart is Hiring for Customer Specialist Executives
Lenskart Recruitment 2022 (Private Job Update) for Various customer specialist executive posts. All legible and interested candidates can apply on or before (30-05-2022). Further information about the Lenskart recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for Lenskart Recruitment 2022 -
The job location for candidates will be Bangalore.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Specialist Executive.
1. Customer Specialist Executive.
Job Role of Customer Specialist Executive
- Customer Specialist Executive job role is to address customer issues and resolve them in a timely and efficient manner. He/she will interact with customers on a variety of channels and ensure that all valid customer concerns and queries are being dealt with immediately.
Responsibilities -
Responsibilities -
- Identify customer’s needs, clarify doubts, share information, research every issue and provide solutions and alternatives.
- Attracts potential customers by answering their questions and suggesting information about our products and services.
- Opens customer accounts by recording customer information.
- You will act as the front-lines of the company to identify and reach out to the customers to offer the proactive support that keeps customers engaged.
- Identifies and offers extra help to our un-engaged customers because you will be keeping an eye on KPIs on customer behavior, you can find which customers may need extra help and engagement.
- Manage large amounts of inbound and outbound calls and live chats in a timely manner.
- Follow communication scripts when handling different topics.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.
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Salary/Pay and Grade Pay - For customer specialist executive post, the payable salary will be Rs 33,300 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. The upper age limit for this vacancy is not mentioned by Lenskart. Further information regarding age details is mentioned in the notification.
- Customer Specialist Executive - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Problem-Solving Skills
- Impeccable communication skills
- Can speak Hindi, English
- Friendly Attitude
- Strong Time Management
- Proven work experience in customer support rep for an organization.
Selection Method - For Lenskart recruitment, the candidate will be selected on the basis of shortlisting and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (30-05-2022). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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