Jio is Hiring for Various Advisor Voice (Customer Service) Posts
Jio Recruitment 2022 (Private Job Update) for Various advisor voice (customer service) posts. All legible and interested candidates can apply on or before (13-05-2022). Further information about the Jio recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Advisor Voice (Customer Service).
1. Advisor Voice (Customer Service).
Job Role of Advisor Voice (Customer Service)
- Advisor Voice (Customer Service) team plays a very important role to create a world class digital experience for customers behalf of Jio Company. As a part of the advisor voice (customer service) role, you will interact with customer of Jio and understand their problems, identify the gaps and take action to solve problems.
Responsibilities -
Responsibilities -
- Manage all customer interactions as rostered within parameters
- Demonstrate ownership on calls when contacted by customer
- Respond to all customers in appropriate tone and language
- Offer a solution-based approach for all customer interactions
- Educate the customer at every given possible opportunity
- Ensure updation of product, system, process and policy knowledge
- Adhere to rostered timing, scheduled shifts and activities
- Capture customer details and data relevant to the call or service
- Resolve customer queries within agreed timelines
- Manage outbound campaigns as per business requirement
- Increase, develop and retain customer base through relationship building and service
- Follow all contact center policies, procedures, code of conduct and legislative requirements.
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Salary/Pay and Grade Pay - For advisor voice (customer service) post, the payable salary will be Rs 21,800 - 51,600 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Jio Advisor (Customer Service) - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Speak local language
- Basic computer knowledge
- Problem solving skills
- Customer focus
- Technical orientation
- Attention to detail
- Service mindset.
Selection Method
- For Jio recruitment, the candidate will be selected on the basis of shortlisting and virtual interview.
If a candidate is shortlisted according to their desired age and qualification,
he/she will be intimated via registered mobile number or email id.
Work Experience - Candidates must have minimum six months of experience in BPO.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Click Here to Apply Online
Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (13-05-2022). After the last date, no application form will be submitted.Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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