Accenture is Hiring for Customer Service Associate and Customer Service Representative (Work From Home/Office) Posts
Accenture Recruitment 2026 (Private Job Update, Work From Home/Office - Remote/ Onsite) for Various customer service associate and customer service representative posts. All legible and interested candidates can apply on or before (26-04-2026). Further information about the Accenture recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Accenture Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Customer Service Associate
1. Customer Service Associate
2. Customer Service Representative.
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Job Location for Accenture Recruitment 2026 -
For
customer service representative post, the
candidates will be working from home. For customer service associate post, job location for candidates will be Gurgaon.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities of Customer Service Associate -
- Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat.
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be given detailed instructions on all tasks that need to be carried out and the decisions that you make will impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be working closely with project members to be effectively deliver on the requirements
- You will be an individual contributor as a part of team with a predetermined focused scope of work
- Responsible for closing the fault and complaints within SLAs.
Responsibilities of Customer Service Representative -
- Assist in the tracking and management of IT assets throughout their lifecycle
- Support the implementation of asset management processes and procedures
- Collaborate with various departments to ensure accurate asset reporting and compliance
- Participate in audits and assessments related to IT asset management
- Contribute to the development of best practices for asset utilization and optimization.
Salary/Pay and Grade Pay - For customer service associate post, the payable salary will be Rs 26,600 and for customer service representative post, the payable salary will be Rs 37,500 per month approximately.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications
- The educational qualification details for this post is mentioned below.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
- Customer Service Associate/ Customer Service Representative - {a graduate degree in any discipline}.
Knowledge and Skills Required -
- Microsoft Excel
- Knowledge of digital marketing
- Adaptable and Flexible
- Problem Solver
- Ability to perform under pressure
- Written and verbal communication
- Collaboration and Interpersonal Skills
- Advanced proficiency in data analysis
- Expert proficiency in IT service management
- Intermediate proficiency in compliance standards.
Selection Method - For Accenture recruitment, the candidate will be selected on the basis of shortlisting, online assessment test and telephonic or field interview. The assessment test will schedule in two stages:
- Cognitive Assessment - You will get 50 minutes to complete this assessment. This assessment test will comprise of English ability, critical thinking and problem solving, abstract reasoning
- Communication
Assessment - You will get 30 minutes to complete this assessment. This
assessment test will comprise of sentence mastery, vocabulary, fluency,
pronunciation.
Work Experience
- No further work experience required for these posts. Fresher candidates
and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
&
Candidates
have to register themselves online. Candidates have to apply via online
mode only. Applications sent via offline mode will be summarily
rejected for sure.
Last Date for Submitting Application Form - All candidates must apply on or before (26-04-2026). After the last date, no application form will be submitted.Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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