Teleperformance is Hiring for Customer Service Specialist and Process Excellence Manager (Work From Home/Office) Posts
Teleperformance Recruitment 2025 (Work From Home/Office - Private Job Update) for Various customer service specialist, sign language interpreter and process excellence manager posts. All legible and interested candidates can apply on or before (12-10-2025). Further information about the Teleperformance recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Teleperformance Hiring Detailed Information
Name of Vacancies and Number of Posts -
The name and number of vacancies per posts are mentioned below.
1. Customer Service Specialist
1. Customer Service Specialist
2. Sign Language Interpreter
3. Process Excellence Manager.
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Job Location for Teleperformance Recruitment 2025 -
For process excellence manager and sign language interpreter posts, the candidates will be working from home. For customer service specialist post, job location for candidates will be Indore.
Number of Vacancies -
There are various number of vacancies.
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Responsibilities for Customer Service Specialist -
- Provide outstanding customer service by addressing inquiries and resolving issues promptly to ensure customer satisfaction
- Utilize basic workforce management skills to optimize service delivery and maintain efficient operations
- Collaborate with team members to identify and implement process improvements that enhance customer experience
- Monitor customer interactions to ensure compliance with company policies and procedures
- Maintain accurate records of customer interactions and transactions for future reference
- Assist in the development and implementation of customer service policies and procedures
- Support the team in achieving service level agreements and performance targets.
Responsibilities for Sign Language Interpreter -
- Interpret spoken communication between Bengali/Nepali/French and English in real time
- B2 Certification in French is required
- Handled inbound/ outbound calls chats or emails where bilingual support needed
- Ensure accuracy, cultural sensitivity and tone during interpretation
- Collaborate with support team to resolve customer queries effectively.
Responsibilities for Process Excellence Manager -
- Business Process Quality work focuses on developing, identifying, analyzing and improving existing general business processes
- Applying process definition, improvement and design methodologies to identify, analyze and improve business processes to improve quality
- Reduce costs, increase efficiencies/ productivity, increase customer satisfaction, etc.
- Developing documentation to support analysis and improvement including business requirements, functional specifications, process maps, gap/problem analysis, etc.
- Planning implementing quality assurance and compliance processes.
Salary/Pay and Grade Pay - For customer service specialist post, the payable salary will be Rs 32,000, for sign language interpreter post, the payable salary will be Rs 30,000 and for process excellence manager post, the payable salary will be Rs 50,400 per month approximately.
(Note - Salaries mentioned are based on data from Glass-door, Ambition
Box, etc. and may vary. The figures provided here are not fixed and are
subject to fluctuations. Job seekers are advised to consider this
variability while exploring opportunities). Further information about salary details is mentioned in the notification.
Age Limit - For this recruitment, candidate age must be at least 18 years. The upper age limit for this vacancy is not mentioned by Teleperformance. Further information regarding age details is mentioned in the notification.
- Customer Service Specialist/ Sign Language Interpreter - {12th pass or a graduate degree in any discipline}
- Process Excellence Manager - {a graduate degree in any discipline with some experience in relevant field}.
Knowledge and Skills Required -
- Excellent communication and customer support skills
- Phone banking and customer service skills
- Ability to work well under pressure
- Critical thinker and problem solver
- Team player
- Ability to multitask, organize and prioritize work
- Leadership skills
- Ability to compose grammatically correct, concise, and accurate paragraphs
- Ability to speak and write English fluently and idiomatically
- Good understanding of etiquette for written communication
- Basic Knowledge of computer is a must
- English Language Capabilities (Written and Verbal).
Selection Method - For Teleperformance recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification,
he/ she will be intimated via registered mobile number or email id for further interview process.
Work Experience - No further work experience required for customer service specialist and sign language interpreter posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
Work Experience - No further work experience required for customer service specialist and sign language interpreter posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.
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Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
Best of Luck
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